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Error code reference

Edgestar Freezer Error Code --

Display temperature is out of the displayable range (-9 to 37°C / 16 to 99°F); this is a normal indication, not a fault.

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What the -- error code actually means

The "--" on your EdgeStar freezer display just means the temperature inside is currently either too warm or too cold for the screen to show a number. This is completely normal and is not a warning or malfunction. The display will go back to showing a regular temperature reading once the freezer reaches a normal operating temperature.

Diagnostic procedure

The full -- procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify temperature is within displayable range; no action required if normal.
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Most common causes of --

Ranked by how often they cause this code
  1. 1High ambient temperature at startup
  2. 2Temperature set below display floor
  3. 3Freezer placed in a hot environment
  4. 4Post-defrost temperature spike
  5. 5Unit recently loaded with warm contents

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Questions people ask about --

What does -- mean on a EdgeStar freezer?
The "--" indicator means the current internal temperature is outside the range the display can show, which is -9 to 37°C (16 to 99°F). This is a normal display behavior, not a fault code. It typically appears during initial startup or in unusually warm or cold conditions, and it clears automatically once the temperature falls within the displayable range.
Is it safe to use my EdgeStar freezer when it shows --?
Yes, the freezer is safe to operate when "--" is shown. The appliance continues to cool and function normally; only the numeric display output is affected. Your food remains at the target temperature even while the display cannot render a specific number.
Could the -- indicator mean my temperature sensor is faulty?
In most cases, "--" simply reflects a temperature outside the displayable range and does not indicate a failed sensor. However, if the indicator appears continuously during normal operating conditions and never transitions to a numeric reading, it may be worth checking whether the sensor is functioning correctly. A persistently missing temperature reading under normal conditions would be the key sign that further diagnosis is warranted.
How do I fix the -- display on my EdgeStar freezer?
No repair is needed because "--" is not a malfunction. Simply allow the freezer time to reach a stable operating temperature and the numeric display will return on its own. If the indicator persists for several hours during normal operation, verify that the unit is not located in an excessively hot space and that the door is sealing properly.
Will resetting my EdgeStar freezer clear the -- indicator?
A reset is not necessary and will not resolve the "--" indicator any faster than allowing the unit to reach a stable temperature naturally. Since this is a display range limitation rather than a stored fault, there is no error to clear. The display will update automatically once the sensed temperature is within the -9 to 37°C (16 to 99°F) window.

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