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Error code reference

Edgestar Freezer Error Code E1

The air temperature sensor is open circuit.

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What the E1 error code actually means

Your EdgeStar freezer is showing an E1 error because the temperature sensor inside the freezer has stopped sending a signal to the control board. This means the freezer cannot properly monitor its internal temperature, which could affect how well it keeps food frozen. You should contact a repair technician to have the sensor or its wiring inspected and replaced.

Diagnostic procedure

The full E1 procedure

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Most common causes of E1

Ranked by how often they cause this code
  1. 1Failed air temperature thermistor
  2. 2Disconnected or loose wiring connector
  3. 3Broken wire in the sensor harness
  4. 4Corroded connector pins
  5. 5Faulty control board

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Questions people ask about E1

What does E1 mean on a EdgeStar freezer?
The E1 code on an EdgeStar freezer indicates the air temperature sensor is reading as an open circuit. This means the control board cannot receive a valid temperature signal from the thermistor inside the freezer compartment. The fault can be caused by a failed sensor, a broken wire, or a disconnected connector. A qualified technician should inspect and test the sensor circuit to resolve the issue.
Will resetting my EdgeStar freezer clear the E1 error code?
Unplugging the freezer for a few minutes and plugging it back in may temporarily clear the displayed code, but if the underlying fault in the sensor circuit is still present, the E1 error will return. A reset does not repair a failed thermistor, broken wire, or corroded connector. The code will continue to reappear until the root cause is diagnosed and corrected.
How much does it cost to repair an E1 error on an EdgeStar freezer?
Repair costs will vary depending on the cause of the fault. If only a thermistor replacement is needed, parts and labor typically range from around $75 to $200 depending on your location and the technician's rates. If the wiring harness requires repair or the control board needs replacement, costs can be higher, potentially ranging from $150 to $400 or more. Getting a diagnostic estimate before authorizing repairs is advisable.
Can I fix the E1 error on my EdgeStar freezer myself?
EdgeStar recommends calling for professional service when the E1 code appears. A technician will use a multimeter to test the thermistor resistance and check the wiring harness for breaks or loose connections. While some causes like a disconnected connector are straightforward, correctly diagnosing and replacing the thermistor or repairing wiring requires access to internal components. Attempting repairs without proper tools and knowledge may worsen the problem.
Is it safe to continue using my EdgeStar freezer when E1 is displayed?
Operating the freezer with an active E1 code is not recommended. Because the air temperature sensor is non-functional, the control board cannot accurately regulate the freezer temperature. This means food may not be kept at a safe frozen temperature, and the compressor could run improperly. It is best to transfer food to another freezer and have the unit serviced promptly.

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