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Error code reference

Electrolux Microwave Error Code LOCK ON

Displayed when the Child Lock feature is active and a control panel pad is touched, indicating the control panel is deactivated.

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What the LOCK ON error code actually means

Your Electrolux microwave is displaying LOCK ON because the Child Lock feature has been turned on, which disables all the buttons on the control panel. This is a safety feature, not a malfunction. You can unlock the microwave by pressing the user pref button followed by the START button.

Diagnostic procedure

The full LOCK ON procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Touch user pref and START pad to cancel the Child Lock.
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Most common causes of LOCK ON

Ranked by how often they cause this code
  1. 1Child Lock intentionally activated
  2. 2Child Lock accidentally activated
  3. 3Control panel pad malfunction causing unintended lock activation
  4. 4Control board retaining lock state after power interruption

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Questions people ask about LOCK ON

What does LOCK ON mean on a Electrolux microwave?
LOCK ON means the Child Lock feature is currently active on your Electrolux microwave, which disables the entire control panel. This is a built-in safety function designed to prevent unintended operation. It is not an error or a sign of a malfunction. Pressing user pref and then START will deactivate the Child Lock and restore normal operation.
Is it safe to use my Electrolux microwave when LOCK ON is displayed?
The microwave itself is not damaged or in an unsafe condition when LOCK ON is displayed. The appliance is simply locked and will not accept any cooking commands until the Child Lock is deactivated. Once you clear the lock using the user pref and START sequence, the microwave will operate normally.
Do I need a technician or replacement parts to fix the LOCK ON message?
In nearly all cases, no technician or parts are needed to resolve LOCK ON. The condition is cleared through a simple button sequence on the control panel. Parts or professional service would only be relevant if a physically damaged or stuck control panel pad is causing the lock to activate on its own repeatedly, in which case control panel replacement costs typically range from $50 to $150 depending on the model.
How do I fix the LOCK ON display on my Electrolux microwave?
To clear LOCK ON, touch the user pref pad on the control panel and then press the START pad. This key sequence disables the Child Lock feature and re-enables all control panel functions. If the display does not change after this sequence, ensure the microwave is properly plugged in and the door is fully closed before trying again.
Will resetting or unplugging my Electrolux microwave clear the LOCK ON message?
Unplugging the microwave may not clear the Child Lock, as many Electrolux models retain user settings including the lock state through power cycles. The correct way to clear LOCK ON is to use the designated deactivation sequence: press user pref followed by START. Relying on a power reset alone may result in LOCK ON reappearing when the unit powers back on.

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