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Error code reference

Electrolux Microwave Error Code LOCKED

Indicates the Child Lock feature is active and the control panel is deactivated; displayed when any pad is touched while Child Lock is engaged.

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What the LOCKED error code actually means

Your Electrolux microwave's control panel has been locked using a built-in Child Lock feature, which prevents anyone from accidentally starting the microwave. The oven is not broken and nothing is wrong with it. You just need to enter a simple two-button sequence to unlock the panel and resume normal use.

Diagnostic procedure

The full LOCKED procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Touch the user pref pad and then the START add 30 sec pad to cancel Child Lock.
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Most common causes of LOCKED

Ranked by how often they cause this code
  1. 1Child Lock accidentally activated
  2. 2Child Lock intentionally set and forgotten
  3. 3Control panel membrane keypad issue preventing unlock
  4. 4Control board not processing key sequence correctly

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Questions people ask about LOCKED

What does LOCKED mean on a Electrolux microwave?
LOCKED means the Child Lock feature is active and the control panel has been intentionally deactivated. The microwave will display this message whenever any pad is touched while Child Lock is engaged. This is not a malfunction or error. It is a built-in safety mode designed to prevent unintended operation.
Is my Electrolux microwave safe to use when it shows LOCKED?
The microwave is not operating while LOCKED is displayed, so there is no active safety hazard. The appliance is simply in a locked state and will not heat food or run any cycle until Child Lock is deactivated. Once you enter the unlock sequence, the microwave returns to normal operation.
How much does it cost to repair a LOCKED error on an Electrolux microwave?
In the vast majority of cases, there is no repair cost at all since LOCKED simply means Child Lock is active and is resolved with a key sequence. If a damaged membrane keypad is preventing the unlock sequence from working, keypad replacement parts typically range from $20 to $60, with professional labor adding $75 to $150 depending on your area. Control board replacement, if needed, is a more expensive repair in the range of $100 to $250 for parts alone.
How do I fix the LOCKED message on my Electrolux microwave?
To clear the LOCKED message, touch the User Pref pad and then immediately touch the Start/Add 30 Sec pad. This two-step sequence deactivates Child Lock and restores normal control panel function. No tools, parts, or service technician are needed to resolve this condition.
Will unplugging or resetting my Electrolux microwave clear the LOCKED message?
Unplugging the microwave and restoring power may clear Child Lock on some units, but this is not the recommended or reliable method. The correct approach is to use the designated key sequence: User Pref pad followed by the Start/Add 30 Sec pad. Using the proper unlock sequence ensures the feature is fully deactivated.

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