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Error code reference

Fisher & Paykel Dishwasher Error Code A09

Sanitize cycle has not met the required wash temperature to sanitize the dishes.

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What the A09 error code actually means

The A09 error means your dishwasher ran a sanitize cycle but the water inside did not get hot enough to actually sanitize your dishes. This could be due to a water supply issue, an interrupted cycle, or a problem with the dishwasher's heating system. The cycle is marked as incomplete, so your dishes may not be fully sanitized.

Diagnostic procedure

The full A09 procedure

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1
First diagnostic step
Check the water supply has not been turned off or the cycle interrupted.
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Most common causes of A09

Ranked by how often they cause this code
  1. 1Interrupted or cancelled cycle
  2. 2Low incoming water temperature
  3. 3Water supply valve restricted or closed
  4. 4Faulty heating element
  5. 5Defective temperature sensor or thermostat

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Questions people ask about A09

What does A09 mean on a Fisher & Paykel dishwasher?
The A09 code means the sanitize cycle did not reach the minimum water temperature required to sanitize dishes. Fisher & Paykel dishwashers monitor wash temperature throughout the sanitize cycle and log this fault if the thermal target is not met. The cycle is considered incomplete, and dishes should not be treated as sanitized. The issue can stem from supply problems, an interrupted cycle, or a faulty heating component.
Will resetting the dishwasher clear the A09 error?
A reset may clear the displayed error code, but it will not resolve the underlying cause if there is a component fault. If the problem is simply an interrupted cycle or a temporary supply issue, restarting and completing a full sanitize cycle should clear the code. If the root cause is a failed heating element or sensor, the error will return on the next sanitize cycle.
How much does it cost to repair an A09 error on a Fisher & Paykel dishwasher?
Repair costs vary depending on the cause. If the issue is simply a supply or cycle problem, there may be no parts cost at all. Replacing a heating element typically runs between $100 and $250 including parts and labor, while a temperature sensor replacement usually falls in the $80 to $180 range. Diagnostic service calls from a qualified technician generally add $75 to $150 before parts.
How do I fix the A09 error on my Fisher & Paykel dishwasher?
Start by confirming the water supply valve is fully open and that the cycle was not interrupted. Run the hot water at your kitchen sink for a minute before starting the dishwasher to ensure hot water is present at the inlet, then run a full sanitize cycle again without opening the door. If the error returns after a complete uninterrupted cycle, further diagnosis of the heating element and temperature sensor is needed.
Is it safe to use my dishwasher with an A09 error?
The A09 error specifically means the sanitize function did not perform correctly, so dishes run during that cycle should not be considered sanitized. Standard wash cycles are not affected in the same way, but you should confirm your dishwasher is functioning normally before relying on it. If a component like the heating element has failed, other cycle temperatures may also be impacted.

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