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Error code reference

Fisher & Paykel Washer, Dishwasher, Oven Error Code 37

Blocked pump error

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What the 37 error code actually means

Your appliance is showing an error because something is blocking the drain pump and preventing water from draining properly. This is often caused by a small object, lint, or debris caught in the pump filter or pump housing. Clearing the blockage usually resolves the problem without any parts replacement.

Diagnostic procedure

The full 37 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 37

Ranked by how often they cause this code
  1. 1Clogged pump filter or trap
  2. 2Foreign object in pump housing
  3. 3Kinked or blocked drain hose
  4. 4Damaged or seized pump impeller
  5. 5Burned out pump motor

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Questions people ask about 37

What does 37 mean on a Fisher & Paykel washer, dishwasher, oven?
Error code 37 indicates a blocked pump fault. The appliance control system has detected that the drain pump is unable to operate correctly, most likely because debris or a foreign object is obstructing the impeller or drain path. The appliance stops the cycle to prevent pump motor damage or flooding. Clearing the blockage from the pump filter or housing typically resolves the error.
Will resetting my Fisher & Paykel appliance clear error code 37?
A power reset may clear the error code temporarily, but if the underlying blockage has not been removed, the error will return as soon as the appliance attempts to drain again. The physical cause must be addressed before a reset will produce a lasting result. After clearing the blockage, a reset or restart of the cycle should allow normal operation to resume.
How much does it cost to repair a Fisher & Paykel blocked pump error?
If the fault is simply a clogged filter or foreign object blockage, the repair can cost nothing beyond your time. If the pump impeller is damaged or the pump motor has burned out and requires replacement, parts and labor costs typically range from $150 to $400 depending on the specific appliance model and your location. Getting a diagnostic assessment from a qualified technician can help determine whether the pump needs replacement before purchasing parts.
How do I fix error code 37 on a Fisher & Paykel appliance?
Start by locating and removing the pump filter, which is usually accessible behind a small panel at the front base of the appliance. Clean the filter and inspect the filter cavity for any foreign objects. Also check the drain hose for kinks or obstructions. If the pump impeller is damaged or the motor has failed after prolonged blockage, the pump assembly will need to be replaced.
Is error code 37 on a Fisher & Paykel appliance a safety concern?
The error itself is a protective measure, so the appliance stopping is the safe response to a blocked pump. However, if the appliance is halted mid-cycle with water inside, there is a risk of water sitting stagnant or leaking if the door or lid is forced open. Do not attempt to manually force drainage by tipping the appliance without first checking and clearing the pump filter to avoid water damage or injury.

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