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Error code reference

Fisher & Paykel Washer Dishwasher Oven Error Code 37

Blocked pump error

Blocked pump error

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Get the full diagnostic procedure for 37.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
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What 37 means on a Fisher & Paykel washer dishwasher oven

Error code 37 on Fisher & Paykel appliances indicates a blocked pump condition. This fault is triggered when the pump motor encounters resistance beyond its normal operating parameters, typically because debris, foreign objects, or buildup are preventing the impeller from spinning freely. The appliance control board monitors pump current draw and rotation feedback, and when the pump cannot complete its cycle within expected thresholds, it flags the blocked pump error to protect the motor from damage.

The pump system is responsible for evacuating water from the wash tub or dishwasher cavity at the appropriate points in the cycle. When blockages occur, water cannot drain efficiently, and the appliance halts operation to avoid flooding or mechanical failure. Common sources of blockage include lint accumulation, food debris, broken glass, coins, or small garment items such as socks that have bypassed the drum seal and entered the pump housing or drain filter.

Diagnosing error 37 involves physically inspecting and clearing the pump filter and drain path before assuming the pump itself has failed. In many cases, removing the blockage fully resolves the fault. If the pump impeller remains seized or damaged after clearing debris, or if the pump motor has burned out from prolonged strain, component replacement will be necessary. The drain hose and standpipe should also be checked for kinks or clogs that create back-pressure against the pump.

Source: manufacturer service documentation.

Common causes of 37

  1. 01

    Clogged pump filter or trap

    Wiring / connection

    Lint, food particles, and small debris accumulate in the pump filter over time and restrict water flow. Locate and remove the filter, clean it thoroughly, and check the filter cavity for additional blockage.

  2. 02

    Foreign object in pump housing

    Wiring / connection

    Coins, buttons, broken glass, or small garment items can bypass the drum and become lodged in the pump impeller, preventing it from rotating. The pump housing may need to be opened and manually cleared.

  3. 03

    Kinked or blocked drain hose

    Wiring / connection

    A drain hose that is kinked, pinched, or partially obstructed creates back-pressure that the pump cannot overcome. Inspect the full length of the hose and check the standpipe or sink connection for clogs.

  4. 04

    Damaged or seized pump impeller

    Part replacement

    If debris has been present for an extended period, the impeller blades can crack or warp, leaving the pump permanently unable to spin even after the blockage is cleared. The pump assembly will need replacement.

  5. 05

    Burned out pump motor

    Part replacement

    Sustained operation against a blockage can overheat the pump motor windings and cause electrical failure. If the pump shows no resistance to hand-spinning the impeller but still does not run, the motor has likely failed and requires replacement.

See the test procedure for each cause

Frequently asked questions about 37

What does 37 mean on a Fisher & Paykel washer, dishwasher, oven?
Error code 37 indicates a blocked pump fault. The appliance control system has detected that the drain pump is unable to operate correctly, most likely because debris or a foreign object is obstructing the impeller or drain path. The appliance stops the cycle to prevent pump motor damage or flooding. Clearing the blockage from the pump filter or housing typically resolves the error.
How do I fix error code 37 on a Fisher & Paykel appliance?
Start by locating and removing the pump filter, which is usually accessible behind a small panel at the front base of the appliance. Clean the filter and inspect the filter cavity for any foreign objects. Also check the drain hose for kinks or obstructions. If the pump impeller is damaged or the motor has failed after prolonged blockage, the pump assembly will need to be replaced.
Will resetting my Fisher & Paykel appliance clear error code 37?
A power reset may clear the error code temporarily, but if the underlying blockage has not been removed, the error will return as soon as the appliance attempts to drain again. The physical cause must be addressed before a reset will produce a lasting result. After clearing the blockage, a reset or restart of the cycle should allow normal operation to resume.
Is error code 37 on a Fisher & Paykel appliance a safety concern?
The error itself is a protective measure, so the appliance stopping is the safe response to a blocked pump. However, if the appliance is halted mid-cycle with water inside, there is a risk of water sitting stagnant or leaking if the door or lid is forced open. Do not attempt to manually force drainage by tipping the appliance without first checking and clearing the pump filter to avoid water damage or injury.
How much does it cost to repair a Fisher & Paykel blocked pump error?
If the fault is simply a clogged filter or foreign object blockage, the repair can cost nothing beyond your time. If the pump impeller is damaged or the pump motor has burned out and requires replacement, parts and labor costs typically range from $150 to $400 depending on the specific appliance model and your location. Getting a diagnostic assessment from a qualified technician can help determine whether the pump needs replacement before purchasing parts.

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