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Error code reference

Frigidaire Microwave Error Code LOCK

Indicates the Child Lock feature is active and the control panel is deactivated; displayed when any pad is touched while locked.

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What the LOCK error code actually means

Your Frigidaire microwave's Child Lock feature is turned on, which is why the buttons are not working. This is not a malfunction; it is a built-in safety setting designed to keep children from accidentally starting the microwave. You can unlock it by pressing three buttons in a specific sequence: Timer/Clock, then 1, then Clear/Off.

Diagnostic procedure

The full LOCK procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
To cancel, touch Timer/Clock, the number 1 and Clear/Off pad.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of LOCK

Ranked by how often they cause this code
  1. 1Child Lock accidentally activated
  2. 2Child Lock deliberately set and forgotten
  3. 3Control board retaining lock state after power event
  4. 4Faulty membrane keypad
  5. 5Control board malfunction

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Questions people ask about LOCK

What does LOCK mean on a Frigidaire microwave?
LOCK on a Frigidaire microwave means the Child Lock feature is active and the control panel has been deactivated. When this feature is on, pressing any button will display LOCK instead of performing a function. This is a safety feature, not an error or malfunction. It can be cleared by entering a specific three-button sequence.
Will unplugging my Frigidaire microwave clear the LOCK code?
Unplugging the microwave may or may not clear the Child Lock depending on how the control board stores the lock state. The recommended and reliable method is to use the proper unlock sequence: Timer/Clock, then 1, then Clear/Off. Relying on a power reset is not guaranteed to work and the lock may return when power is restored.
How much does it cost to repair a Frigidaire microwave that is stuck on LOCK?
If the LOCK display clears after entering the correct key sequence, there is no repair cost at all. If the control panel remains unresponsive after the correct sequence is entered, the issue may involve a faulty membrane keypad or control board. Keypad replacements typically range from $20 to $80 in parts, while control board replacements can range from $60 to $200 or more depending on the model, not including labor if a technician is hired.
How do I fix the LOCK display on my Frigidaire microwave?
To disable the Child Lock, press the Timer/Clock pad, then the number 1 pad, then the Clear/Off pad in that order. The LOCK indicator should disappear and the control panel will return to normal operation. If this sequence does not work, verify you are pressing the pads in the correct order without pausing too long between inputs.
Is the LOCK display on my Frigidaire microwave a safety concern?
No, the LOCK display is not a safety concern. It means the Child Lock feature is active, which is a built-in function designed to prevent accidental use. The microwave is not broken and poses no hazard in this state. Simply enter the unlock sequence to restore normal operation.

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