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Error code reference

Frigidaire Range Error Code E11

Shorted keypad on ESEC surface element control.

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What the E11 error code actually means

Your Frigidaire range is detecting a problem with the touch pad used to control the surface burners, specifically a signal that looks like a button is stuck or short-circuiting. The stove's control system has shut down this function to prevent unintended burner operation. A technician will need to inspect and likely replace either the touch panel or the main control board to resolve this.

Diagnostic procedure

The full E11 procedure

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1
First diagnostic step
Disconnect power, wait 30 seconds and reapply power. If fault returns upon power-up: 1. Replace EOC. 2. Replace Glass Touch Panel.
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Most common causes of E11

Ranked by how often they cause this code
  1. 1Failed or shorted glass touch panel
  2. 2Moisture or contamination under the touch overlay
  3. 3EOC board failure
  4. 4Damaged ribbon cable or connector
  5. 5Temporary control glitch

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Questions people ask about E11

What does E11 mean on a Frigidaire range?
E11 indicates a shorted keypad condition detected on the ESEC surface element control system. The control board is reading a signal from the glass touch panel that resembles a continuously activated key or a direct short circuit within the touch interface. This fault can prevent normal surface burner operation and requires diagnosis of the touch panel and EOC board.
Is it safe to use my Frigidaire range while the E11 error is active?
A shorted keypad fault on the surface element control introduces a risk of unintended burner activation, since the control system may interpret the short as a user command. It is advisable to avoid using the surface burners until the fault has been diagnosed and repaired. The oven may or may not be affected depending on how the fault impacts the overall control board.
How do I fix the E11 error on a Frigidaire range?
Start by disconnecting power to the range for 30 seconds and restoring it to see if the fault clears. If the E11 code returns immediately, the next step is replacing the EOC board, followed by replacing the glass touch panel if the fault persists. Both components interface directly with the ESEC system, and one or both may need to be swapped to fully resolve the shorted keypad condition.
Will resetting the power clear the E11 error on my Frigidaire range?
A power reset is the recommended first step. Disconnect power to the range for 30 seconds, then reapply. If the E11 code does not return, the fault was likely a temporary signal anomaly. If the code comes back immediately upon power-up, a hardware failure in the glass touch panel or EOC board is the probable cause and will need to be addressed.
How much does it cost to fix an E11 error on a Frigidaire range?
Repair costs vary depending on which component needs to be replaced. A glass touch panel typically costs in the range of $50 to $150 for the part alone, while an EOC board can range from $100 to $300 or more. Adding professional labor costs, total repair bills commonly fall between $150 and $450 depending on the part required and your location.

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