Error code reference

GE Cooktop Error Code Ec

Keypad error: the keypad is sensing continuous activation of one or more keypads due to water, food spills, a utensil, or other obstruction on the keypad area.

SourceGE Electronic Induction Cooktop - Use & Care Manual (PHP900/PHP960)p. 13, 19

Diagnostic procedure

The full Ec procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Clean the keypad area; wipe up spills or remove utensils from the keypad area.

SourceGE Electronic Induction Cooktop - Use & Care Manual (PHP900/PHP960)p. 13, 19

More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Ec procedure $9.95

Or subscribe: $29/month for all codes plus Max diagnostics, with 70 Max messages a day. Plus applicable tax.

Where this code is documented

3 manuals in the MyPros+ library document this code for GE cooktop.

Models covered by the manuals that document this code

75,000+ service documents · 20,000+ error codes · 100+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass · Plus applicable tax