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Error code reference
GE Cooktop Error Code Ec
Keypad error: the keypad is sensing continuous activation of one or more keypads due to water, food spills, a utensil, or other obstruction on the keypad area.
SourceGE Electronic Induction Cooktop - Use & Care Manual (PHP900/PHP960)p. 13, 19
Diagnostic procedure
The full Ec procedure
Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.
MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Clean the keypad area; wipe up spills or remove utensils from the keypad area.
SourceGE Electronic Induction Cooktop - Use & Care Manual (PHP900/PHP960)p. 13, 19
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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