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Error code reference

GE Cooktop Error Code Er47

Bad communication in the ribbon cable between touch board and filter board.

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What the Er47 error code actually means

Your GE cooktop has detected that two of its internal control boards have stopped communicating with each other properly. This is usually caused by a loose or damaged cable connecting those boards. The cooktop will not operate normally until the connection is restored or the faulty board is replaced.

Diagnostic procedure

The full Er47 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Visually check ribbon cable connection from touch board to filter board. Replace filter board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Er47

Ranked by how often they cause this code
  1. 1Loose ribbon cable connection
  2. 2Damaged or kinked ribbon cable
  3. 3Failed filter board
  4. 4Corroded or contaminated ribbon cable connectors
  5. 5Failed touch board

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Questions people ask about Er47

What does Er47 mean on a GE cooktop?
Er47 indicates a bad communication signal between the touch board and the filter board through the ribbon cable that connects them. The cooktop's control system detected that data is not passing correctly between these two components. This fault will typically prevent normal cooktop operation until the issue is resolved.
Is it safe to use my GE cooktop while Er47 is displayed?
You should not attempt to use the cooktop while Er47 is active. The error indicates a breakdown in the internal control communication, which means the cooktop may not respond to commands correctly or at all. Attempting to operate it in this state is not recommended until the fault is diagnosed and repaired.
How much does it cost to repair a GE cooktop showing Er47?
If only the ribbon cable needs to be replaced or reseated, costs are minimal, generally in the range of a few dollars to around $20 to $40 for a replacement cable if the original is damaged. Filter board replacement typically costs between $80 and $200 or more for the part depending on the model, plus labor if a technician performs the repair. Getting a diagnostic visit from a qualified technician usually runs between $75 and $150 before parts.
Can I fix Er47 on my GE cooktop myself?
Some cases of Er47 can be resolved without replacing parts by reseating the ribbon cable connecting the touch board to the filter board. This requires accessing the cooktop's internal components, so comfort with basic appliance disassembly is needed. If reseating the cable does not clear the fault, the filter board will likely need to be replaced, which is a more involved repair.
Will resetting the cooktop clear the Er47 error?
A power reset by turning off the circuit breaker for 30 to 60 seconds may temporarily clear the error if the fault is intermittent, but it will return if the underlying issue with the ribbon cable or filter board is not corrected. A reset is not a fix and should only be used as part of the diagnostic process to confirm whether the fault is consistent.

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