mypros+
Error code reference

GE Cooktop Error Code FAC

Induction microprocessor fault.

Induction microprocessor fault.

First step from the service manual

Replace Induction Tray.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for FAC.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What FAC means on a GE cooktop

The FAC error code on a GE induction cooktop indicates a fault within the induction microprocessor. This microprocessor is the central control brain of the induction system, responsible for regulating power delivery to the induction coils, monitoring temperature sensors, interpreting user input, and managing the inverter circuitry that generates the high-frequency electromagnetic field used for cooking. When this processor detects an internal failure, an out-of-range signal, or a communication breakdown within the induction tray assembly, it throws the FAC fault to prevent unsafe operation.

The induction tray is the integrated assembly that houses the microprocessor, inverter board, coil drivers, and associated control electronics. Because the microprocessor is mounted directly on or is integral to this tray assembly, a fault in the processor itself is not typically addressed by replacing the chip alone. Instead, the entire induction tray is replaced as a unit. Causes can include component failure on the inverter board, thermal stress from repeated heat cycling, power surge damage, or an internal processor error that cannot be cleared through a simple reset.

Diagnosing FAC begins with replacing the induction tray, as directed by the first recommended diagnostic step. Before replacement, technicians should verify that incoming line voltage is within the cooktop's rated specification and that no loose wiring harness connections are present at the tray. If the error persists after tray replacement, the issue may lie in the wiring harness or the main control interface board communicating with the induction system.

Source: manufacturer service documentation.

Common causes of FAC

  1. 01

    Induction tray microprocessor failure

    Part replacement

    The microprocessor on the induction tray assembly has failed internally, which is the most direct cause of the FAC fault. Since the processor is integrated into the tray, the entire tray assembly requires replacement.

  2. 02

    Power surge damage to induction tray

    Part replacement

    A voltage spike or power surge can damage the sensitive processor and inverter components on the induction tray. Signs include the error appearing suddenly after a power event or outage.

  3. 03

    Thermal stress and heat cycling damage

    Part replacement

    Repeated exposure to high operating temperatures over time can degrade solder joints and components on the induction tray, eventually causing the processor to malfunction and trigger the FAC code.

  4. 04

    Loose or damaged wiring harness connection

    Wiring / connection

    A loose, corroded, or damaged connector between the induction tray and the main control board can interrupt communication and trigger a microprocessor fault. Inspect all harness connections before replacing the tray.

  5. 05

    Main control interface board fault

    Part replacement

    If the induction tray is replaced and the FAC code persists, the main control board communicating with the induction system may be sending incorrect signals or failing to communicate properly.

See the test procedure for each cause

Frequently asked questions about FAC

What does FAC mean on a GE cooktop?
FAC indicates an induction microprocessor fault on a GE induction cooktop. The microprocessor, which is part of the induction tray assembly, has detected an internal error or failure. The cooktop disables itself when this code appears to prevent unsafe operation. Resolving the issue typically requires replacing the induction tray assembly.
Can I fix the FAC error on my GE induction cooktop myself?
The first recommended diagnostic step is replacing the induction tray, which is an internal component requiring disassembly of the cooktop. This repair involves working near high-voltage inverter circuitry and is best performed by a qualified appliance technician. A knowledgeable DIYer who is comfortable with appliance disassembly can attempt it, but the cooktop must be fully disconnected from power before any work begins.
Is it safe to use my GE cooktop when the FAC error is displayed?
No, you should not attempt to use the cooktop while the FAC error is active. The code indicates the induction microprocessor has detected a fault, and the cooktop has disabled itself for this reason. Continuing to force operation could pose a risk of further damage to internal components or unsafe behavior from the induction system.
Will resetting my GE cooktop clear the FAC error?
A power reset, such as turning off the circuit breaker for 60 seconds and restoring power, may temporarily clear the display, but the FAC code will typically return if the underlying microprocessor fault is still present. The root cause must be addressed, starting with inspecting wiring connections and replacing the induction tray assembly if needed.
How much does it cost to repair a FAC error on a GE induction cooktop?
Repair costs vary depending on the price of the induction tray assembly and labor rates in your area. Parts alone for an induction tray can range from roughly 150 to 400 dollars or more depending on the specific model. With professional labor added, total repair costs typically fall in the range of 250 to 600 dollars. Getting a diagnostic estimate from a certified technician before authorizing the repair is recommended.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass