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Error code reference

GE Range Error Code E014

Loss of Display tail #0, #1, or Loss of Keyboard Tail (multiple sub-conditions under E014).

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What the E014 error code actually means

Your GE range is showing an error because a small internal ribbon cable connecting the control panel to the display or keyboard circuit has lost its connection. This is similar to a loose plug inside the appliance, and it is preventing the oven's control system from communicating properly. The range needs to be inspected and the loose or damaged connection repaired before it will work normally again.

Diagnostic procedure

The full E014 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check connection P1 on ESEC-UIB and P1 on ESEC Rotary HI Board (for display tail #0). Check connection P2 on ESEC-UIB and P2 on ESEC Rotary HI Board (for display tail #1). Check connection J2 on ESEC-UIB and J8 (for keyboard tail).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E014

Ranked by how often they cause this code
  1. 1Loose or unseated ribbon cable connector
  2. 2Damaged or creased ribbon cable
  3. 3Corroded connector pins
  4. 4Failed ESEC Rotary HI Board
  5. 5Failed ESEC-UIB (User Interface Board)

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Questions people ask about E014

What does E014 mean on a GE range?
E014 indicates a loss of signal on one of the internal ribbon cable connections between the ESEC User Interface Board and the ESEC Rotary HI Board. The fault can involve Display Tail #0 at connector pair P1, Display Tail #1 at connector pair P2, or the Keyboard Tail at J2 and J8. The range cannot operate normally until the affected connection is restored or the damaged component is replaced.
Is it safe to use my GE range while it shows the E014 error?
It is not recommended to use the range while E014 is active. A loss of keyboard or display communication means the control system may not be functioning reliably, which could affect your ability to set temperatures accurately or stop cooking functions. It is best to leave the range unplugged until the fault is diagnosed and corrected.
How much does it cost to repair a GE range showing E014?
If the fix is simply reseating a loose connector, the cost may be limited to a service call fee, which typically ranges from $75 to $150 depending on your area. If a ribbon cable needs replacement, parts costs are generally modest. If the ESEC-UIB or ESEC Rotary HI Board needs replacement, total repair costs including parts and labor can range from $200 to $500 or more depending on parts availability and local labor rates.
Can I fix the E014 error myself on a GE range?
A technician or confident DIYer can attempt to resolve E014 by locating and reseating the ribbon cable connectors at P1, P2, and J2 on the ESEC-UIB and at the corresponding connectors on the ESEC Rotary HI Board. If the cables are visibly damaged or the connectors are corroded, those components will need replacement. Working inside the control panel requires disconnecting power and some comfort with removing panels and handling delicate ribbon cables.
Will resetting my GE range clear the E014 error code?
Resetting the range by cutting power at the breaker for a minute or two may temporarily clear the E014 display, but the code will return if the underlying connection problem has not been fixed. The fault is tied to a physical or electrical condition in the ribbon cable circuit, not a software glitch, so a reset alone is not a repair.

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