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Error code reference

GE Range Error Code ER 24

MTwisT Control fault

MTwisT Control fault: Wrong number of relays.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
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What ER 24 means on a GE range

ER 24 is a fault code tied to the MTwisT control system used in certain GE ranges. MTwisT is a proprietary control architecture that manages communication and coordination between the main control board and the relay board, which handles the switching of high-voltage components such as bake and broil elements, surface burner igniters, and convection systems. The ER 24 code specifically indicates that the control has detected a mismatch in the number of relays reported or recognized by the system, meaning the relay count the main board expects does not match what is being detected during initialization or operation.

This type of fault most commonly points to a failure in communication between the main control board and the relay board, or to a hardware fault on the relay board itself where one or more relays have failed in a way that makes them undetectable to the control logic. It can also result from a wiring harness issue, such as a loose or corroded connector between the two boards, which would cause intermittent or incomplete relay enumeration. In some cases, installing an incorrect or incompatible replacement relay board can trigger this fault if the new board does not match the relay configuration the control software expects.

Because this fault directly involves the relay board and control board communication, it is not a condition that can be resolved through a simple reset alone. The underlying hardware or wiring problem must be identified and corrected. Technicians should inspect all connectors between the main board and relay board, verify board compatibility, and test the relay board for failed relay circuits before replacing components.

Source: manufacturer service documentation.

Common causes of ER 24

  1. 01

    Relay board failure

    Part replacement

    One or more relays on the relay board have failed, causing the control system to detect fewer relays than expected. Inspect the relay board for signs of burning, failed solder joints, or visibly damaged relay components.

  2. 02

    Loose or damaged wiring harness connector

    Wiring / connection

    A connector between the main control board and the relay board may be loose, corroded, or damaged, preventing full communication. Unplug the range, inspect all inter-board connectors, and reseat any that show looseness or corrosion.

  3. 03

    Incompatible replacement relay board

    Part replacement

    If the relay board was recently replaced, an incorrect or incompatible board may have been installed that does not match the relay configuration the control software expects. Verify that the installed relay board matches the exact part specification for the model.

  4. 04

    Main control board fault

    Part replacement

    The main control board itself may have a failure affecting its ability to correctly enumerate or communicate with the relay board. This is typically suspected after the relay board and wiring have been confirmed good.

  5. 05

    Corrupted control software or failed initialization

    Wiring / connection

    In rare cases, a power surge or interruption during initialization can cause the MTwisT control to miscount relays. A full power cycle by unplugging the range for several minutes may clear the condition if no hardware fault is present.

See the test procedure for each cause

Frequently asked questions about ER 24

What does ER 24 mean on a GE range?
ER 24 on a GE range indicates a MTwisT control fault where the main control board has detected a wrong number of relays. The control system expects a specific relay count from the relay board, and that count does not match what is being recognized. This points to a relay board failure, a wiring issue between boards, or an incompatible relay board.
Can I fix ER 24 on my GE range myself?
Some basic steps, such as unplugging the range and reseating wiring connectors between the control board and relay board, can be performed by a knowledgeable DIYer. However, if the relay board or main control board needs replacement, working safely around high-voltage components inside the range requires comfort with appliance repair. If you are not experienced with internal appliance diagnostics, a qualified technician is recommended.
Will resetting the range clear the ER 24 error code?
A reset by unplugging the range for a few minutes may temporarily clear the code if the fault was caused by a one-time initialization error during a power interruption. However, if there is an actual hardware fault such as a failed relay board or a damaged wiring connector, the code will return after power is restored. A reset alone is not a fix for an underlying component failure.
Is it safe to use my GE range while ER 24 is displayed?
ER 24 indicates the control system cannot verify the correct number of active relays, which means one or more heating circuits may not operate correctly or may behave unpredictably. It is not advisable to continue using the range for cooking while this fault is active. The range should be inspected and repaired before regular use resumes.
How much does it cost to repair a GE range with error code ER 24?
Repair costs depend on which component is at fault. A relay board replacement typically ranges from around 80 to 200 dollars for the part, plus labor if a technician is hired. A main control board can range from 150 to 350 dollars or more depending on the model. If the issue is only a loose wiring connector, the cost may be limited to a service call fee.

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