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Error code reference

GE Range Error Code F124

Cancel key pressed for more than 60 seconds.

GE codesGE range codes

Cancel key pressed for more than 60 seconds.

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What F124 means on a GE range

The F124 error code on a GE range is triggered when the Cancel key on the control panel is detected as being continuously pressed or activated for more than 60 seconds. The control board monitors keypad input signals and flags this fault when a single key registers an uninterrupted signal beyond the allowed duration threshold. This is a keypad or user interface fault, not a heating or sensor-related issue.

The most common technical cause is a stuck or mechanically jammed Cancel key, where debris, spilled liquid, or physical damage prevents the key from returning to its neutral position after being pressed. The control board interprets the sustained low-resistance or closed-circuit signal from that key position as a continuous press, and after 60 seconds, it logs the fault and disables normal operation to prevent unintended commands from being executed repeatedly.

In some cases, the fault originates not from the physical key itself but from a failure within the membrane keypad or touchpad assembly, where the conductive layer beneath the Cancel key degrades or shorts internally. This creates a false signal even when the key is not physically being touched. A failed or corrupted control board can also misread key states, though this is less common than a keypad hardware failure.

Source: manufacturer service documentation.

Common causes of F124

  1. 01

    Stuck or jammed Cancel key

    Wiring / connection

    Food debris, grease, or a spill around the Cancel key can cause it to stick in the pressed position. Inspect the key for visible residue or physical obstruction and try cleaning around it carefully.

  2. 02

    Failed or shorted membrane keypad

    Part replacement

    The conductive membrane beneath the Cancel key can degrade or develop an internal short, causing the control board to read a constant press signal even when no one is touching the panel. Replacing the touchpad assembly typically resolves this.

  3. 03

    Liquid intrusion into the control panel

    Part replacement

    Spilled liquids that seep behind the control panel fascia can bridge contacts on the keypad membrane, creating a continuous false signal on the Cancel key circuit. The panel or keypad may need to be dried out or replaced depending on extent of damage.

  4. 04

    Damaged keypad ribbon cable or connector

    Part replacement

    The ribbon cable connecting the touchpad to the control board can develop a short or intermittent fault that mimics a held key press. Inspect the connector for corrosion, bending, or damage.

  5. 05

    Faulty control board

    Part replacement

    In rare cases, the main control board misreads the Cancel key input due to an internal component failure. This is typically diagnosed after confirming the keypad itself tests correctly.

See the test procedure for each cause

Frequently asked questions about F124

What does F124 mean on a GE range?
F124 indicates that the Cancel key on your GE range has been detected as continuously pressed for more than 60 seconds. The control board monitors keypad inputs and triggers this fault to prevent unintended repeated cancellation commands. It points to a stuck key, a faulty membrane keypad, or in rarer cases, a control board issue.
Can I reset the F124 error code without repairing anything?
You can attempt a reset by powering the range off at the circuit breaker for several minutes and then restoring power. If the physical Cancel key is no longer stuck or the cause was a temporary condition, the code may not return. However, if the underlying keypad or control issue persists, the F124 code will reappear.
Is it safe to use my GE range while the F124 code is showing?
The range may restrict normal operation while this fault is active as a safety measure to prevent continuous unintended commands. It is best to resolve the fault before relying on the appliance for cooking. There is no immediate fire or electrical hazard specific to this code, but operating with a malfunctioning keypad is not recommended.
How do I fix the F124 error on a GE range?
Start by inspecting the Cancel key for debris or sticking and clean around it thoroughly. If the key moves freely and the code persists after a power reset, the membrane keypad or touchpad assembly is the most likely component to replace. In cases where a new keypad does not resolve the fault, the control board should be evaluated.
How much does it cost to repair a GE range F124 error?
If the repair requires a new touchpad or membrane keypad assembly, parts typically range from $50 to $200 depending on the specific model. If a technician is needed for diagnosis and installation, labor costs generally add $100 to $250. Control board replacement, if required, can bring total costs into the $200 to $500 range or higher.

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