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Error code reference

GE Washer, Dryer Error Code 15

Water temp sensor invalid

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What the 15 error code actually means

Your GE washer/dryer is showing an error because the part that measures water temperature is either unplugged, missing, or broken. Without accurate temperature readings, the machine cannot safely run its cycles and shuts down to protect itself. You will need to have the sensor and its wiring inspected before the machine will operate normally again.

Diagnostic procedure

The full 15 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check thermistor resistance from connector J701 on the control board and validate the resistance matches the table in mini-manual.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 15

Ranked by how often they cause this code
  1. 1Disconnected thermistor connector
  2. 2Failed thermistor
  3. 3Damaged wiring harness
  4. 4Thermistor not installed
  5. 5Faulty control board

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Questions people ask about 15

What does 15 mean on a GE washer, dryer?
Error code 15 means the control board is receiving an invalid signal from the water temperature thermistor. The board detects this through connector J701 and determines the thermistor is either disconnected, not present, or has failed. The machine stops operation until the sensor issue is resolved.
Will resetting the machine clear error code 15?
A reset may temporarily clear the code from the display, but the error will return as soon as the control board checks the thermistor signal again during the next cycle. The underlying issue with the thermistor or its wiring must be physically corrected for the code to stay cleared.
How much does it cost to repair error code 15 on a GE washer/dryer?
If the fix is simply reseating a loose connector, there is no parts cost involved. A replacement thermistor typically costs in the range of $15 to $50 for parts. If the control board is the root cause, board replacement costs can range from $100 to $300 or more depending on the model, plus labor if a technician is hired.
Can I fix error code 15 on my GE washer/dryer myself?
A knowledgeable DIYer can start by checking whether the thermistor connector at J701 on the control board is fully seated, as a loose connection is a common and simple fix. Testing thermistor resistance with a multimeter and comparing it to the values in the mini-manual is also a manageable task. However, replacing the thermistor or control board may require comfort with appliance disassembly and electrical components.
Is it safe to use my GE washer/dryer while error code 15 is active?
It is not recommended to operate the machine while code 15 is active. Without a valid temperature reading, the control board cannot properly regulate heat, which could lead to overheating or inadequate cycle performance. The machine is designed to halt operation for this reason.

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