Goodman Air Conditioner Error Code Ur

Ur stands for Un-Rented Status on Goodman air conditioners used in hospitality settings with EHH, INN, or wireless energy management systems. It indicates the unit has received a signal that the room is not currently occupied or rented. The system intentionally limits operation in this state to conserve energy. It is not a mechanical or electrical fault with the unit itself.

No, the Ur code does not indicate a safety hazard. The unit is operating in a controlled energy-saving state as designed by the system. There is no electrical fault, refrigerant issue, or mechanical failure associated with this code. Normal operation will return once the room is set to Rented status.

In most cases there is no repair cost, since the fix involves a front desk staff member updating the room status in the property management software. If the issue is caused by a failed wireless interface module or a faulty thermostat controller, parts and labor costs can range from around $75 to $300 or more depending on the component and the service provider. A technician should diagnose the communication system before any parts are ordered.

The primary fix is for front desk staff to update the room status to Rented or Occupied in the property management system. Once the PMS sends the Rented signal to the unit, the Ur code should clear and normal operation should resume. If the code remains after the status is updated, check the control network wiring and the wireless interface module for communication issues.

Simply resetting or power-cycling the unit is unlikely to permanently clear the Ur code if the property management system still has the room flagged as Un-Rented. The unit will receive the Un-Rented status signal again upon restart. The correct resolution is updating the room status in the PMS, not resetting the air conditioner.