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Error code reference

Hotpoint Cooktop Error Code F07

ISI UART 2 (CN 04) inductor NTC fault on large induction hotplate

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What the F07 error code actually means

The F07 error means your Hotpoint induction cooktop has detected a problem with the temperature sensor on the large burner zone. The cooktop has shut down that burner to prevent damage or overheating. This is usually caused by a faulty sensor, a loose wire connection, or the large burner not being properly connected inside the unit.

Diagnostic procedure

The full F07 procedure

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1
First diagnostic step
Check the inductor, verifying that the contacts are well connected and clean.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F07

Ranked by how often they cause this code
  1. 1Loose or dirty connector at CN 04
  2. 2Failed NTC thermistor (open circuit)
  3. 3Shorted NTC thermistor
  4. 4Large induction hotplate not connected
  5. 5Damaged wiring harness to inductor

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Questions people ask about F07

What does F07 mean on a Hotpoint cooktop?
F07 indicates a fault with the NTC temperature sensor on the large induction hotplate, detected through the ISI UART 2 board at connector CN 04. The code has three subcodes: a shorted NTC sensor, an open-circuit NTC sensor, or the large hotplate not being detected as connected. The cooktop disables the affected zone until the fault is resolved.
Is it safe to keep using my cooktop while the F07 error is showing?
You should not continue using the large induction zone while F07 is active. The error indicates the cooktop cannot reliably monitor the temperature of that burner, which means overheating protection for that zone is compromised. Other zones may still function normally, but the faulted zone should remain unused until the fault is diagnosed and repaired.
How much does it cost to repair an F07 error on a Hotpoint induction cooktop?
Repair costs vary depending on the fault. If only the connector needs cleaning and reseating, the cost is minimal and may just involve a service call fee, typically in the range of $75 to $150. If the NTC thermistor or inductor coil assembly requires replacement, parts and labor combined can range from $150 to $400 or more depending on part availability and your location.
Can I fix the F07 error myself, or do I need a technician?
Some causes of F07 are accessible to a confident DIYer, particularly checking that the connector at CN 04 is properly seated and that contacts are clean. However, testing the NTC thermistor for correct resistance values and replacing internal components requires disassembling the cooktop, which carries electrical risk. If you are not comfortable working inside appliances, a qualified technician is the safer choice.
Will resetting the cooktop clear the F07 error?
Resetting the cooktop by switching it off at the breaker and restoring power may temporarily clear the display, but the error will return if the underlying fault is still present. A reset does not repair a failed NTC thermistor, a loose connector, or a disconnected inductor. Proper diagnosis of the root cause is needed for a lasting fix.

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