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Error code reference
Hotpoint Cooktop Error Codes
19 error codes documented with diagnostic procedures.
Have your model number? Get codes specific to your unit.
F01Visual board NTC short circuit (subcode 1)F02Communication failure between VISUAL and cookeye/clipsoeye MODULE (fault not available).F03Keyboard not operativeF04Excessively high temperature on the Visual board (subcode 1).F05ISI UART 1 (CN 03) inductor NTC fault on large induction hotplateF06ISI UART 1 (CN 03) inductor NTC fault on small induction hotplateF07ISI UART 2 (CN 04) inductor NTC fault on large induction hotplateF08ISI UART 2 (CN 04) inductor NTC fault on small induction hotplateF09Incomplete setting fileF10ISI UART 1 (CN 03) heat-sink NTC faultF11ISI UART 2 (CN 04) heat-sink NTC faultF12ISI UART 1 (CN 03)F13ISI UART 2 (CN 04)F14ISI UART 1 (CN 03)F15ISI UART 1 (CN 04)F16ISI UART 2 (CN 04)F17ISI UART 2F18Communication failure between VISUAL BOARD UART1 and EXTERNAL BOARD.F19Communication failure between VISUAL BOARD UART2 and EXTERNAL BOARD.
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Step-by-step tests, expected values, wiring diagram references, and verified part numbers.
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Common questions
How do I find the error code on my Hotpoint Cooktop?
Most Hotpoint cooktops show the code directly on the control panel display. If your model has no display, it can be read by entering diagnostic mode with the key sequence for your model. The full procedures include model-specific instructions for reading codes.
Are these codes specific to my model?
The codes here apply broadly to Hotpoint cooktops. Meanings and diagnostic steps can vary by model and production year, so enter your model number for model-specific information and procedures.
What do I do if my code is not listed?
Some codes are model-specific or only appear in diagnostic mode. Enter your model number to get codes specific to your unit, or contact us. We update the database continuously from manufacturer service documentation.
How much does it cost to access the full diagnostic procedures?
A 3-day pass is $9.95 one-time and gives full access to all brands, codes, and procedures. Monthly access is $29/month with unlimited access to everything including Max AI diagnostics.