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Error code reference

Hotpoint Cooktop Error Code F10

ISI UART 1 (CN 03) heat-sink NTC fault

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What the F10 error code actually means

Your Hotpoint cooktop has detected a problem with a temperature sensor inside the electronics that control one of the induction burners. This sensor has either failed internally or lost its connection, so the cooktop has shut down that burner to prevent damage. The affected burner will not work until the faulty component is replaced.

Diagnostic procedure

The full F10 procedure

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1
First diagnostic step
Replace the corresponding generator board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F10

Ranked by how often they cause this code
  1. 1Failed induction generator board (NTC integrated fault)
  2. 2Loose or disconnected CN 03 connector
  3. 3Damaged wiring between NTC and control board
  4. 4Heat-sink overheating event causing thermistor damage
  5. 5Moisture or contamination at the CN 03 connector

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Questions people ask about F10

What does F10 mean on a Hotpoint cooktop?
F10 indicates a fault with the heat-sink NTC thermistor on the ISI UART 1 induction generator board, connected at the CN 03 port. Subcode 1 points to a short circuit in the thermistor circuit, while subcode 2 points to an open circuit. The cooktop disables the affected induction zone to prevent damage to the power electronics. Replacing the corresponding induction generator board is the recommended corrective action.
Is it safe to keep using my Hotpoint cooktop when F10 is displayed?
The cooktop disables the affected induction zone when F10 is active, so that burner will not operate. Other zones may continue to function, but it is not advisable to use the cooktop for extended cooking sessions while a fault is active. The underlying fault involves a temperature protection circuit, so continued use without repair could risk undetected overheating of the generator electronics.
How much does it cost to repair an F10 error on a Hotpoint cooktop?
Repair costs vary depending on the model and whether a technician is involved. An induction generator board replacement typically ranges from around $150 to $400 or more, including the part and labor. If the fault turns out to be a wiring or connector issue, the cost may be significantly lower. Getting a diagnostic service call before committing to parts replacement is advisable to confirm the root cause.
Can I fix the F10 error myself, or do I need a technician?
A knowledgeable DIYer can start by inspecting the CN 03 wiring connector for loose connections, damage, or contamination, as these checks require no special tools beyond basic safety precautions. However, replacing the induction generator board involves working with high-voltage electronics and requires proper discharge procedures and component handling skills. If you are not experienced with induction cooktop internals, a qualified technician should perform the board replacement.
Will resetting the cooktop clear the F10 error code?
A power reset by switching off the circuit breaker for 30 to 60 seconds may temporarily clear the display, but the fault will return if the underlying cause is not corrected. Because F10 is tied to a hardware failure in the NTC thermistor circuit or its wiring, the error will reappear as soon as the cooktop attempts to operate that generator channel. A reset alone is not a repair.

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