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Error code reference

Hotpoint Cooktop Error Code F12

ISI UART 1 (CN 03)

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What the F12 error code actually means

Your Hotpoint cooktop detected that a critical internal component got too hot and shut itself down to prevent damage. This is usually caused by a cooling fan that stopped working or is not getting enough airflow. The cooktop will not operate safely again until the overheating issue is resolved.

Diagnostic procedure

The full F12 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check that the fan is properly wired and cables are intact.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F12

Ranked by how often they cause this code
  1. 1Cooling fan wiring fault
  2. 2Failed cooling fan motor
  3. 3Blocked or restricted airflow
  4. 4Heatsink contaminated with debris or grease
  5. 5Faulty ISI UART 1 control board

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Questions people ask about F12

What does F12 mean on a Hotpoint cooktop?
F12 indicates that the ISI UART 1 module, connected via CN 03, has detected an excessively high heatsink temperature. The cooktop shuts down to protect its internal power electronics from heat damage. This is most often related to a problem with the cooling fan or airflow around the heatsink.
Is it safe to keep using my Hotpoint cooktop when F12 is displayed?
No, you should not continue using the cooktop while F12 is active. The error indicates the internal electronics are overheating, and continued operation could cause permanent damage to the control boards or create a fire risk. Allow the unit to cool completely and resolve the underlying cause before attempting to use it again.
How much does it cost to repair a Hotpoint cooktop with an F12 error?
Repair costs vary depending on the cause. Clearing a blocked vent or reseating a connector costs little to nothing beyond a service call fee, which typically ranges from $75 to $150. Replacing a cooling fan motor generally adds $50 to $150 in parts, while a control board replacement can bring total costs to $200 to $400 or more depending on parts availability and labor rates in your area.
Can I fix the F12 error myself on a Hotpoint cooktop?
Some causes of F12 are DIY-accessible, such as checking that the cooling fan is properly plugged in, clearing debris from the vents, and ensuring the cooktop has adequate ventilation clearance. However, replacing a failed fan motor or a faulty control board involves working with high-voltage components and is best handled by a qualified technician.
Will resetting the cooktop clear the F12 error code?
A power reset may clear the F12 code temporarily if the heatsink has cooled down, but the error will return if the root cause has not been fixed. If the cooling fan is faulty or airflow is blocked, the heatsink will overheat again quickly and the code will reappear. A reset alone is not a repair.

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