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Error code reference

Hotpoint Washer Error Codes

37 error codes documented with diagnostic procedures.

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E12Failed to fill within a given time, pressure switch not registering.E13Pressure switch not registering (no reading from pressure switch circuit).E14Machine failed to heat the water within the allowed time.E15Machine failed to empty/drain water within the allowed time.E17Door interlock not registering (no reading from interlock circuit).E18Drum load is out of balance during spin cycle.E19Faulty power supply to the machine.E20Thermistor faulty (temperature sensor failure).E30Motor related faultE31Motor related faultE32Motor related faultE33Fault on chopper module (PCB).E34Fault on chopper module (PCB).E35Fault in wiring/connection between control module and chopper module.E36Fault in wiring/connection between control module and power module.E37Motor related faultE38Motor related faultE50Wrong modelF01Motor triac short circuit.F02Motor jammed or tacho detached/short/open circuit.F03NTC thermistor short or open circuit, or heater relay stuck.F04Pressure switch jammed on emptyF05Machine will not empty or pressure switch stuck in full position, or pump blocked.F06N/A (not applicable).F07Heater relay stuck or element open circuit (signalled when pressure switch is in empty…F08Heater relay stuck on or pressure switch stuck on full.F09Machine setup error (EEPROM issue).F10No full or empty signal from pressure switch.F11Drain pump disconnected or cannot be activated.F12No communication between Display Board and Power Module.F13High temperature rise in drying due to reduced airflow.F14No heat when drying.F15Drying heater relay fault, possibly open circuit.F16N/A (not applicable).F17No supply to door lock or door open.F18Communication error between 3 phase motor control and power module.H20A problem with the water supply.

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Common questions

How do I find the error code on my Hotpoint Washer?
Most Hotpoint washers show the code directly on the control panel display. If your model has no display, it can be read by entering diagnostic mode with the key sequence for your model. The full procedures include model-specific instructions for reading codes.
Are these codes specific to my model?
The codes here apply broadly to Hotpoint washers. Meanings and diagnostic steps can vary by model and production year, so enter your model number for model-specific information and procedures.
What do I do if my code is not listed?
Some codes are model-specific or only appear in diagnostic mode. Enter your model number to get codes specific to your unit, or contact us. We update the database continuously from manufacturer service documentation.
How much does it cost to access the full diagnostic procedures?
A 3-day pass is $9.95 one-time and gives full access to all brands, codes, and procedures. Monthly access is $29/month with unlimited access to everything including Max AI diagnostics.