mypros+
Error code reference

Hotpoint Washer Error Code E15

Machine failed to empty/drain water within the allowed time.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E15 error code actually means

Your Hotpoint washer tried to drain the water out of the drum but could not finish the job in time, so it stopped and showed this error. This usually means something is blocked or broken in the draining system, such as a clogged filter or a kinked hose. You may find standing water in the drum when this error appears.

Diagnostic procedure

The full E15 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check pump, sump, pressure switch, pressure chamber, outlet hose.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E15 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E15

Ranked by how often they cause this code
  1. 1Clogged pump filter
  2. 2Kinked or blocked outlet hose
  3. 3Failed drain pump
  4. 4Blocked or restricted sump
  5. 5Faulty pressure switch or disconnected air chamber tube

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E15

What does E15 mean on a Hotpoint washer?
E15 means the washer was unable to drain the water from the drum within the allowed time. The control board monitors water level through the pressure switch, and when drainage does not complete on schedule, the machine stops and displays this code. The fault can originate from the pump, filter, outlet hose, sump, or pressure switch circuit.
Is it safe to use my washer while the E15 error is showing?
No, you should not run the washer while E15 is active. The drum likely contains standing water, and running a new cycle with a drainage fault risks flooding, further strain on the pump motor, and potential water damage to the machine or surrounding area. Resolve the drainage fault before using the washer again.
How much does it cost to repair an E15 error on a Hotpoint washer?
If the issue is a clogged filter or kinked hose, the repair costs nothing beyond your time. A replacement drain pump typically ranges from $30 to $80 for the part, with labor adding $75 to $150 if a technician is hired. A pressure switch replacement is generally less expensive, usually $15 to $50 for the part depending on the model.
How do I fix the E15 error on my Hotpoint washer?
Start by cleaning the pump filter, which is the most common cause and requires no tools beyond a towel and a shallow dish to catch water. Next, check that the outlet hose is not kinked and is routed to the correct standpipe height. If those steps do not resolve the error, listen for pump operation during a drain cycle and inspect the pressure switch air tube for cracks or disconnections. A failed pump or faulty pressure switch will require part replacement.
Will resetting my Hotpoint washer clear the E15 error?
Resetting the machine by unplugging it for a few minutes may temporarily clear the error display, but if the underlying cause is not fixed, the code will return as soon as the washer attempts to drain again. A reset is not a repair. Address the blocked filter, hose, pump, or pressure switch issue first to permanently clear E15.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass