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Error code reference

Jenn-Air Dishwasher Error Code 9-2

Diverter stuck on

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What the 9-2 error code actually means

Your dishwasher has detected a problem with the part that directs water to different areas of the tub during the wash cycle. This component, called a diverter, is not responding to commands from the control board, either because the small motor that moves it has failed or because the control board itself has a fault. Until this is repaired, your dishwasher will not be able to wash dishes properly.

Diagnostic procedure

The full 9-2 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
1. Unplug dishwasher or disconnect power and replace control. 2. Inspect diverter motor and connections for overheating/shorting. If evidence of overheating/shorting exists, replace.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 9-2

Ranked by how often they cause this code
  1. 1Failed diverter drive circuit on the control board
  2. 2Shorted or overheated diverter motor
  3. 3Damaged wiring harness or connector at the diverter motor

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Questions people ask about 9-2

What does error code 9-2 mean on a Jenn-Air dishwasher?
Error code 9-2 means the control board has detected that the diverter is stuck and cannot be driven by the diverter drive circuit. The diverter switches water flow between the upper and lower spray arms, and when the control cannot command it to move, this code is set. The root cause is either a failed drive circuit on the control board or a shorted and overheated diverter motor.
Can I still use my Jenn-Air dishwasher with a 9-2 error code active?
Running the dishwasher with a 9-2 code active is not advisable. Because the diverter cannot switch water flow between spray arms, wash performance will be significantly reduced and dishes will not clean properly. More importantly, if the underlying cause is a shorted diverter motor, continued operation could cause further electrical damage to the control board or wiring harness, making the repair more expensive.
Does a 9-2 code on a Jenn-Air dishwasher always mean I need a new control board?
Not always. The 9-2 code can be caused by a shorted or overheated diverter motor that has damaged the control's drive circuit, so if the motor itself is the source of the short, replacing only the control board without also replacing the motor could cause the new board to fail again. Always inspect the diverter motor and its wiring harness for heat damage first. Replace any damaged components before installing a new control board.
How do I fix error code 9-2 on my Jenn-Air dishwasher?
Start by disconnecting power to the dishwasher, then inspect the diverter motor and its wiring harness for any visible signs of overheating, melted insulation, or burnt connectors. If damage is present, replace the diverter motor and any damaged wiring before restoring power. If the motor and wiring look clean with no heat damage, the diverter drive circuit on the control board has failed and the control board itself needs to be replaced.
How much does it cost to fix a 9-2 error on a Jenn-Air dishwasher?
If the diverter motor is the cause, replacement motors typically range from $40 to $100 for the part. A replacement control board for a Jenn-Air dishwasher generally runs between $150 and $350 depending on the model. If you hire a technician, expect to add $100 to $200 in labor. Inspecting the diverter motor and wiring yourself before ordering parts is worth doing, since visible heat damage will confirm whether the motor or the control board is the primary failure.

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