mypros+
Error code reference

Jenn-Air Dishwasher Error Code E:23

Drain pump fault; residual water in the pump sump as filters dirty; programme ends.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E:23 error code actually means

Your Jenn-Air dishwasher detected that water is not draining out of the bottom of the machine properly, so it stopped the wash cycle to protect itself. This is most often caused by a dirty filter inside the dishwasher that is clogged with food and grease. Cleaning the filter is the first thing to try before calling a technician.

Diagnostic procedure

The full E:23 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Clean filters.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E:23 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E:23

Ranked by how often they cause this code
  1. 1Clogged or dirty filters
  2. 2Blocked or kinked drain hose
  3. 3Obstructed garbage disposal or air gap
  4. 4Failed drain pump motor
  5. 5Faulty water level sensor

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E:23

What does E:23 mean on a Jenn-Air dishwasher?
E:23 indicates a drain pump fault caused by residual water remaining in the pump sump. The dishwasher detected that water did not drain properly during the cycle and ended the programme early. The most common trigger is a dirty or clogged filter assembly that restricts water flow to the drain pump.
Will resetting my Jenn-Air dishwasher clear the E:23 code?
A reset may clear the code temporarily, but if the underlying cause is not resolved, E:23 will return as soon as the drain cycle runs again. Address the clogged filter or drain obstruction first, then reset the unit by cancelling the cycle or switching the power off at the circuit breaker for one minute. Running a short cycle afterward will confirm whether the fault has been resolved.
How much does it cost to repair a Jenn-Air dishwasher showing E:23?
If the fix is simply cleaning the filters and clearing a drain obstruction, there is no parts cost involved. If the drain pump motor has failed, replacement parts and labor typically range from around 150 dollars to 350 dollars depending on your location and the service provider. A faulty water level sensor is generally a less expensive repair, often falling in the 100 dollar to 200 dollar range including labor.
How do I fix the E:23 error on my Jenn-Air dishwasher?
Start by removing and cleaning the filters at the bottom of the wash tub, as clogged filters are the most frequent cause. After cleaning, check that the drain hose is not kinked and that the connection to the sink drain or garbage disposal is clear. If the error persists after addressing these items, the drain pump or water level sensor may need professional inspection.
Is it safe to use my Jenn-Air dishwasher when E:23 is showing?
The dishwasher is designed to stop the cycle when E:23 is detected, which helps prevent overflow. You should not attempt to run additional cycles until the drainage issue is resolved, as standing water in the sump can promote bacterial growth and may indicate a condition that could lead to a leak. Clear the fault and confirm proper drainage before resuming normal use.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass