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Error code reference

Jenn-Air Dishwasher Error Code E:25

Draining not possible; drain pump cover missing from pump sump, drain pump blocked, or drainage hose kinked/blocked; programme stops with…

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What the E:25 error code actually means

Your Jenn-Air dishwasher is showing E:25 because it cannot drain the water out properly. This is usually caused by something blocking the drain pump or hose, a kinked drain hose, or a missing cover on the pump inside the dishwasher. The machine has stopped mid-cycle to avoid overflowing while it tries to pump the water out.

Diagnostic procedure

The full E:25 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check water drainage (hose kinked, blocked, delivery height, pump cover); attach drain pump cover; check drain pump for foreign objects.
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Most common causes of E:25

Ranked by how often they cause this code
  1. 1Blocked drain pump or sump
  2. 2Kinked or blocked drainage hose
  3. 3Missing or unseated drain pump cover
  4. 4Excessive drainage hose delivery height
  5. 5Faulty drain pump

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Questions people ask about E:25

What does E:25 mean on a Jenn-Air dishwasher?
E:25 means the dishwasher cannot drain water from the sump. The control system detected that water was not evacuated properly, so the programme stopped and the machine began intermittently cycling the drain pump. The cause is typically a blocked pump, kinked drain hose, or a missing drain pump cover.
Is it safe to use my dishwasher while the E:25 code is active?
You should not continue running the dishwasher with an active E:25 code. The machine has stopped the cycle because water cannot drain, and forcing additional cycles risks water sitting stagnant in the sump or potentially overflowing. Resolve the drain issue before running the appliance again.
How much does it cost to repair a Jenn-Air dishwasher showing E:25?
If the fix is simply clearing a blockage or reseating the pump cover, the repair can cost nothing beyond your time. If the drain hose needs replacement, expect to pay in the range of $15 to $50 for the part. A drain pump replacement, including parts and professional labor, typically runs between $150 and $350 depending on your location and service provider.
How do I fix the E:25 error on my Jenn-Air dishwasher?
Start by checking the drain hose for kinks or blockages along its full length and confirm it is routed at the correct height. Next, remove the filter and lower spray arm to inspect the pump sump for foreign objects. Also verify that the drain pump cover is present and properly seated over the sump. If all of those checks pass and the error remains, the drain pump itself may need to be replaced.
Will resetting the dishwasher clear the E:25 error?
A reset may clear the code temporarily, but the error will return if the underlying drain problem has not been fixed. The dishwasher will attempt to drain at the start of the next cycle, and if the blockage or fault is still present, E:25 will trigger again. Always address the root cause before attempting a reset.

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