mypros+
Error code reference

Jenn-Air Microwave Error Code F4E5

Weight sensor not within normal value.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the F4E5 error code actually means

Your Jenn-Air microwave has detected that its built-in weight sensor is not reading correctly. This sensor helps the microwave figure out how much food is inside so it can cook it properly. The microwave has stopped normal operation until the sensor is replaced.

Diagnostic procedure

The full F4E5 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Unplug oven or disconnect power, replace microwave oven weight sensor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock F4E5 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of F4E5

Ranked by how often they cause this code
  1. 1Failed weight sensor
  2. 2Damaged weight sensor from impact or overload
  3. 3Loose or corroded wiring connection
  4. 4Sensor calibration drift

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about F4E5

What does F4E5 mean on a Jenn-Air microwave?
F4E5 indicates that the weight sensor in your Jenn-Air microwave is reading a value outside its normal operating range. The weight sensor is used to detect food mass for automatic cooking functions. When the control board receives an out-of-range signal from this sensor, it triggers the F4E5 fault and stops operation until the issue is corrected.
Is it safe to use my microwave while F4E5 is displayed?
The microwave will typically not operate normally while this fault is active, which prevents potentially inaccurate cooking cycles. Do not attempt to bypass the fault for continued use. Address the sensor issue before resuming operation.
How much does it cost to repair the F4E5 error on a Jenn-Air microwave?
Repair costs vary depending on the specific model and whether you use a professional technician or perform the repair yourself. Parts costs for a weight sensor typically fall in the range of $30 to $100, while professional labor can add $75 to $200 or more depending on your location and the service provider.
Can I fix the F4E5 error myself?
The repair requires replacing the weight sensor after disconnecting power to the microwave. A technician or experienced DIYer comfortable working with appliance components can perform this repair. Always unplug the microwave before accessing any internal components, as microwave capacitors can retain a dangerous charge even after power is removed.
Will resetting my Jenn-Air microwave clear the F4E5 code?
Disconnecting power may temporarily clear the fault display, but the F4E5 code will return if the underlying weight sensor problem has not been resolved. A reset alone is not a fix. The sensor must be inspected and replaced to permanently clear the code.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass