mypros+
Error code reference

Kenmore Dishwasher Error Code 5-1

Door was not latched within 3 seconds of pressing Start/Resume key; door switch not making contact; faulty or sloppy door latch assembly; faulty door…

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 5-1 error code actually means

The 5-1 error means your dishwasher tried to start but could not confirm that the door was fully closed and latched. The dishwasher checks for a closed door signal within 3 seconds of pressing Start, and when it does not receive that signal, it stops the cycle to prevent running with an open door. Try firmly pushing the door shut until you hear it click, and if the error continues, the door latch or its wiring may need to be inspected.

Diagnostic procedure

The full 5-1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Instruct customer. 1. Unplug dishwasher or disconnect power. 2. Measure resistance of door switch contacts while checking mechanical operation of latch assembly. Confirm switches not loose from assembly. Check strike plate and door closure force.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 5-1 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 5-1

Ranked by how often they cause this code
  1. 1Door not fully latching within 3 seconds
  2. 2Loose or corroded connection in door switch circuit
  3. 3Door switch contacts stuck open or faulty door switch
  4. 4Faulty or misaligned door latch assembly

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 5-1

What does error code 5-1 mean on a Kenmore dishwasher?
Error code 5-1 means the control board did not detect a closed door signal within 3 seconds of pressing Start/Resume. The board monitors the door switch circuit, and if it stays open, the cycle will not run. The cause can be a door that did not physically latch, a failed door switch, a faulty door latch assembly, or a loose connection in the door switch wiring.
Can I still use my Kenmore dishwasher when it shows a 5-1 error?
No. When 5-1 is active, the control board halts the cycle entirely because it cannot confirm the door is latched. Running a dishwasher with an unconfirmed door latch is a water leak risk, so the machine will not operate until the fault is resolved. You need to clear the error and address the underlying cause before a wash cycle will start.
My Kenmore dishwasher door feels closed but it still shows 5-1, what should I check?
When the door feels physically closed but 5-1 persists, the issue is almost always electrical rather than mechanical. Test the door switch with a multimeter set to continuity mode. With the door latched, you should see continuity across the switch terminals. If you do not, the switch has failed and needs replacement. Also unplug the dishwasher and inspect the wiring connectors between the door switch and the control board for corrosion, backed-out pins, or loose terminals, since a broken circuit anywhere along that path produces the same 5-1 fault.
How do I fix error code 5-1 on my Kenmore dishwasher?
Start by pressing the door firmly shut and confirming it latches before pressing Start. Check that dish racks are fully pushed in and no items are blocking closure. Inspect the door gasket for misalignment and reseat it if needed. If the door latches firmly but 5-1 still appears, use a multimeter to test continuity across the door switch terminals when the door is closed, and check all wiring connectors in the door switch circuit for corrosion or looseness. Replace the door switch or latch assembly if they test faulty.
How much does it cost to fix a 5-1 error on a Kenmore dishwasher?
If the fix is repositioning racks, reseating the door gasket, or reseating a loose wiring connector, the cost is zero. A replacement door switch typically costs $15 to $40 in parts and is a manageable DIY repair requiring basic tools and a multimeter. A door latch assembly runs $20 to $60 depending on the model. If you hire a technician, expect a service call plus labor that can bring the total to $100 to $200 depending on your area and which part needs replacing.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass