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Error code reference

Kenmore Dishwasher Error Code IE

Inlet error

Kenmore codesKenmore dishwasher codes

Inlet error - dishwasher does not reach the normal water level during fill.

First step from the service manual

Check that the water supply tap is open and the inlet hose is not kinked.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What IE means on a Kenmore dishwasher

The IE error code on a Kenmore dishwasher indicates an inlet error, meaning the appliance failed to reach its required water level within the allotted fill time. The water level is monitored by a pressure switch or float switch assembly that signals the control board once sufficient water has entered the tub. When that signal does not arrive within the expected window, the control board stops the cycle and displays IE to alert the user that a fill problem has been detected.

The most common causes are external to the appliance itself. A closed or partially closed water supply valve will restrict flow enough to prevent proper fill. A kinked or bent inlet hose creates similar restriction without any internal component failure. Water pressure below the minimum required threshold can also cause slow filling that exceeds the timed limit, triggering the error even when all components are functioning correctly.

If external supply conditions are confirmed to be normal, the fault shifts toward internal components. The water inlet valve, a solenoid-operated valve that opens to allow water into the tub, can fail mechanically or electrically, preventing flow entirely or limiting it significantly. The inlet valve screen can also become clogged with mineral deposits or debris, reducing flow rate. Additionally, a faulty float switch or pressure switch may misread the water level and signal an error even when adequate water is present in the tub.

Source: manufacturer service documentation.

Common causes of IE

  1. 01

    Closed or restricted water supply valve

    Wiring / connection

    The shutoff valve under the sink may be fully or partially closed, blocking water flow to the dishwasher. Confirm the valve is turned completely open and water pressure to the home is normal.

  2. 02

    Kinked or pinched inlet hose

    Wiring / connection

    The water supply hose running from the shutoff valve to the dishwasher inlet can become kinked, especially if the unit was recently moved or reinstalled. Inspect the hose along its full length for any bends or crushing.

  3. 03

    Clogged inlet valve screen

    Wiring / connection

    A small mesh screen sits at the inlet port of the water inlet valve and can collect sediment, mineral scale, or debris over time, restricting water flow. The screen can often be cleaned in place after shutting off the water supply.

  4. 04

    Failed water inlet valve

    Part replacement

    The solenoid-operated water inlet valve controls water entry into the tub and can fail electrically or mechanically, resulting in little or no water flow. If the valve does not open when energized, it will need to be replaced.

  5. 05

    Faulty float switch or pressure switch

    Part replacement

    The float switch or pressure switch monitors the water level inside the tub and reports fill status to the control board. If the switch is stuck, damaged, or sending incorrect readings, it can trigger IE even when water is entering the tub normally.

See the test procedure for each cause

Frequently asked questions about IE

What does IE mean on a Kenmore dishwasher?
IE stands for inlet error and means the dishwasher did not reach its required water level during the fill portion of the cycle. The control board monitors fill time, and if enough water does not enter the tub within the expected period, the cycle stops and IE is displayed. This can be caused by supply issues outside the appliance or by a faulty internal component such as the water inlet valve or level sensing switch.
How do I fix the IE error on my Kenmore dishwasher?
Start by confirming the water supply valve under the sink is fully open and the inlet hose is not kinked or pinched. Check your home water pressure to ensure it meets the minimum requirement. If the supply side is confirmed normal, inspect the inlet valve screen for clogs, and if flow is still restricted, the water inlet valve itself may need replacement. A faulty float switch or pressure switch can also cause this error and may require testing or replacement.
Is it safe to continue using my dishwasher when IE is displayed?
It is not recommended to force the dishwasher to run with an active IE error. The appliance stopped the cycle because it detected insufficient water, and running a wash cycle without proper water levels can leave dishes uncleaned and may place unnecessary strain on the wash pump. Resolve the fill issue before resuming normal operation.
Will resetting the dishwasher clear the IE error code?
Resetting the control board, typically by canceling the cycle or cutting power to the unit for a few minutes, will clear the displayed error code. However, if the underlying cause of the fill failure is not corrected, the IE error will return as soon as the dishwasher attempts to fill again. A reset alone is not a fix, only a temporary way to restart the cycle.
How much does it cost to repair a Kenmore dishwasher showing IE?
If the problem is simply a closed valve or kinked hose, there is no parts cost involved. If the inlet valve screen needs cleaning, that is also a no-cost repair in most cases. Replacing a failed water inlet valve typically costs between $25 and $80 for the part, with additional labor costs if a technician is hired. A faulty float switch or pressure switch generally falls in a similar parts price range of $15 to $50 depending on the specific model.

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