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Error code reference

Kenmore Dryer Error Code E64

Heater open circuit; heating element or wiring defective.

Heater open circuit; heating element or wiring defective.

First step from the service manual

Check heater coils and connections for open circuits. Replace heater and/or wiring and retest.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Wiring diagram references and connector pinouts from the OEM service manual
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What E64 means on a Kenmore dryer

E64 on a Kenmore dryer indicates an open circuit condition in the heating circuit. An open circuit means electrical continuity has been broken, so current cannot flow through the heating element to generate heat. The control board detects this failure when it sends voltage to the heater circuit and receives no corresponding current draw or temperature response, triggering the E64 fault code.

The heating element itself is the most common point of failure. Over time, the resistance coil inside the element can develop a break, typically caused by age, overheating, or repeated thermal cycling. A broken coil produces infinite resistance when tested with a multimeter, confirming the open circuit. Wiring connections between the control board and the heater terminal block are also suspect, as corroded terminals, loose connectors, or damaged wire insulation can interrupt the circuit in the same way a failed coil would.

Diagnosing E64 requires checking the heater coil for continuity using a multimeter set to resistance mode. A functional element will show a measurable resistance value; an open element will show no continuity at all. All wiring connectors along the heater circuit path should be inspected and reseated before condemning the element itself. Once the defective component is identified, replacing it and retesting the circuit will confirm whether the fault has been resolved.

Source: manufacturer service documentation.

Common causes of E64

  1. 01

    Failed heating element

    Part replacement

    The resistance coil inside the heating element has broken, creating an open circuit. This is confirmed by testing the element with a multimeter and finding no continuity between its terminals.

  2. 02

    Loose or corroded wiring connector

    Wiring / connection

    Connectors at the heater terminal block or along the wiring harness can loosen or corrode over time, interrupting the circuit without any visible damage to the element itself. Reseating or cleaning the connectors may resolve the fault.

  3. 03

    Damaged wiring harness

    Part replacement

    Wire insulation can wear, pinch, or burn through near the heater housing, causing an open or intermittent circuit. Visually inspect the harness run from the control board to the heater assembly for any signs of heat damage or chafing.

  4. 04

    Burned heater terminal

    Part replacement

    High resistance at a terminal connection can cause localized overheating that burns or fuses the connector, breaking the circuit. Inspect the heater terminals directly for discoloration, pitting, or melted plastic.

See the test procedure for each cause

Frequently asked questions about E64

What does E64 mean on a Kenmore dryer?
E64 indicates an open circuit in the dryer's heater system, meaning the control board cannot detect current flow through the heating element circuit. This is typically caused by a burned-out heating element or a broken wiring connection. The dryer will run without producing heat until the fault is corrected.
Can I fix E64 on my Kenmore dryer myself?
A knowledgeable DIYer can diagnose and fix E64 by testing the heating element and wiring connections with a multimeter. If the element shows no continuity, it needs to be replaced. Wiring connectors should also be inspected and reseated as part of the process. If you are not comfortable working around electrical components inside an appliance, a qualified technician should perform the repair.
Is it safe to keep using my Kenmore dryer when E64 is showing?
The dryer will generally continue to tumble with E64 active, but it will not produce heat, so clothes will not dry properly. Running the dryer repeatedly in this condition is not productive and can stress other components. It is best to stop using the dryer and address the fault before resuming normal use.
How much does it cost to repair a Kenmore dryer E64 error?
If only a wiring connector needs to be reseated or replaced, costs can be minimal, primarily covering labor if a technician is involved. A replacement heating element typically ranges in cost from around $20 to $80 for the part, with additional labor costs if you hire a repair professional. Total repair costs including labor generally fall in the range of $100 to $250 depending on your location and the specific parts required.
Will resetting my Kenmore dryer clear the E64 error code?
Resetting the dryer by unplugging it or cycling the power may temporarily clear the E64 code, but the fault will return as soon as the control board checks the heater circuit again. Because E64 points to a physical problem with the heating element or wiring, the underlying issue must be diagnosed and repaired before the code will stay cleared permanently.

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