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Error code reference

Kenmore Dryer Error Code E68

Key (button) is stuck closed (active).

Kenmore codesKenmore dryer codes

Key (button) is stuck closed (active).

First step from the service manual

Enter function test mode (pg 8) and perform key (button) test to determine which button is at fault. Carefully free button and perform test again. If button is free but key stuck code still exists, replace electronic control.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E68 means on a Kenmore dryer

The E68 error code on a Kenmore dryer indicates that one or more buttons on the control panel is detected as stuck in the closed, or active, position. The dryer's electronic control board continuously monitors the state of each input button. When a button remains in the closed circuit state longer than the control expects without being intentionally pressed, it flags the E68 fault. This prevents the control from accepting normal user input and can stop the dryer from operating properly.

The most common cause of E68 is a physically stuck or jammed button. Detergent residue, lint buildup, a damaged button cap, or a warped control panel fascia can all prevent a button from returning to its resting, open position after being pressed. In some cases, liquid spilled onto the control panel can cause a button to seize in place or create a conductive path that mimics a closed button signal even when the button appears normal.

If the physical button is freed and the error persists, the fault lies within the electronic control board itself. An internal failure on the board, such as a shorted input circuit or failed key matrix component, can continuously report a button as active regardless of the actual button state. Diagnosis requires entering function test mode and running the key test procedure to identify exactly which button is generating the fault, then determining whether freeing the button resolves it or whether the control board requires replacement.

Source: manufacturer service documentation.

Common causes of E68

  1. 01

    Physically stuck button

    Wiring / connection

    Lint, debris, or residue buildup around a button can prevent it from springing back to its released position. Visually inspect each button and carefully work it free if it feels stiff or does not click normally.

  2. 02

    Liquid or residue intrusion

    Wiring / connection

    Spilled liquid or detergent on the control panel can seep beneath button caps and cause them to stick or create a false closed-circuit signal. Check for any discoloration, stickiness, or residue around the buttons.

  3. 03

    Damaged or warped button cap

    Part replacement

    A cracked, broken, or deformed button cap can cause the button mechanism to bind and remain depressed. Inspect each button cap for visible physical damage.

  4. 04

    Failed electronic control board

    Part replacement

    If all buttons move freely and the E68 fault remains after performing the function test mode key test, the input circuit on the electronic control board has likely failed internally and the board requires replacement.

See the test procedure for each cause

Frequently asked questions about E68

What does E68 mean on a Kenmore dryer?
E68 means the dryer's electronic control has detected a button on the control panel that is stuck in the closed, or pressed, position. The control continuously monitors each button, and if one registers as permanently active, it triggers this fault code. The dryer may stop responding to normal input until the issue is resolved. The fault points to either a physically jammed button or a failed control board.
Can I fix the E68 error myself without replacing parts?
Yes, in many cases this error can be resolved without replacing any parts. Carefully inspect each button on the control panel for sticking, and gently work any jammed button free. After freeing the button, enter the dryer's function test mode and run the key test to confirm the fault is cleared. If the error disappears after freeing the button, no parts are needed.
Will resetting the dryer clear the E68 error code?
A basic power reset is unlikely to permanently clear E68 because the fault will return as long as the underlying cause remains. If a button is physically stuck, the control will detect it as active again as soon as power is restored. The stuck button must be freed, or the control board replaced, before the error will stay cleared.
Is it safe to use my Kenmore dryer while the E68 code is showing?
It is best not to operate the dryer while this fault is active. A stuck button can cause unintended inputs to the control, which may interfere with normal cycle operation or prevent the dryer from shutting off correctly. Address the fault before resuming normal use.
How much does it cost to repair the E68 error on a Kenmore dryer?
If the fix is simply freeing a stuck button, there is no parts cost involved. If the control panel fascia or individual button components need replacement, parts typically range from $15 to $60 depending on the specific model. If the electronic control board has failed and requires replacement, parts and labor costs generally range from $150 to $350 or more depending on the board price and your location.

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