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Error code reference

Kenmore Dryer Error Code E71

Outlet Control Thermistor open circuit; thermistor or wiring defective.

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What the E71 error code actually means

Your Kenmore dryer has detected a problem with a temperature sensor near the exhaust outlet. This sensor monitors how hot the air is as it leaves the dryer, and right now the dryer is not getting a reading from it at all. Until this is fixed, the dryer may not run or heat properly.

Diagnostic procedure

The full E71 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check resistance of Outlet Control Thermistor and check wiring for open circuit. Resistance should be between 4.9K Ohm and 6.2K Ohm at room temperature (68-77°F or 20-25°C). Replace Outlet Control Thermistor and/or wiring and retest.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E71

Ranked by how often they cause this code
  1. 1Failed Outlet Control Thermistor
  2. 2Broken or damaged wiring harness
  3. 3Loose or corroded connector
  4. 4Control board fault

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Questions people ask about E71

What does E71 mean on a Kenmore dryer?
E71 indicates the control board has detected an open circuit in the Outlet Control Thermistor circuit. This thermistor monitors exhaust air temperature, and the dryer is receiving no valid resistance signal from it. The fault points to either a failed thermistor, a break in the wiring, or a connection problem. At room temperature, the thermistor should measure between 4.9K Ohm and 6.2K Ohm.
Is it safe to keep using my Kenmore dryer with an E71 error?
It is not recommended to continue using the dryer while E71 is active. The Outlet Control Thermistor is part of the heat regulation system, and without a valid signal from it, the dryer cannot properly monitor exhaust temperatures. Running the dryer in this condition could result in overheating or inadequate drying performance.
Will resetting the dryer clear the E71 error code?
A reset may temporarily clear the E71 code, but it will return as soon as the control board checks the thermistor circuit again and detects the open circuit. The underlying fault, whether a failed thermistor, broken wire, or bad connection, must be physically repaired before the error will clear permanently. Resetting without repairing does not fix the problem.
Can I fix the E71 error myself?
Yes, this repair is within reach for a technician or a DIYer comfortable using a multimeter. The first step is to check the resistance of the Outlet Control Thermistor and inspect the wiring for any open circuit or loose connections. If the thermistor reads outside the 4.9K to 6.2K Ohm range or shows infinite resistance, replacing the thermistor is the likely fix. Always unplug the dryer before accessing internal components.
How much does it cost to fix an E71 error on a Kenmore dryer?
If the thermistor itself needs to be replaced, part costs typically range from around $15 to $50 depending on the specific model. If a professional technician is needed, total repair costs including labor can range from $100 to $200. Repairing a wiring harness or connector issue yourself would cost very little beyond basic tools.

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