Kenmore Dryer Error Code E97

E97 on a Kenmore dryer indicates a program mismatch, meaning the electronic control board has detected that the wrong configuration data is loaded or that the board itself is defective. The dryer cannot operate normally when this conflict exists. This fault points directly to the control board as the component that needs attention.

No, you should not continue operating the dryer while E97 is active. The control board is unable to manage dryer functions correctly in this state, which could lead to unpredictable behavior including improper heating or cycle control. Discontinue use until the board has been replaced and the fault is cleared.

A simple reset is unlikely to permanently clear E97 because the fault is rooted in a hardware defect or corrupted configuration data within the control board itself. The error may temporarily disappear after a power cycle but will typically return as long as the underlying board issue remains unresolved. Board replacement is the proper solution.

The primary fix for E97 is replacing the electronic control board, which is a repair some experienced DIYers can handle. You will need to locate the correct replacement board for your specific Kenmore dryer model to avoid introducing a new mismatch. If you are not comfortable working with appliance electronics, a qualified technician is recommended.

Repair costs depend on parts and labor. A replacement electronic control board for a Kenmore dryer typically ranges from $80 to $200 or more depending on the model. If you hire a technician, labor costs can add another $75 to $150 to the total. DIY replacement eliminates the labor portion of the cost.