mypros+
Error code reference

Kenmore Dryer Error Code PAU

Displayed as a reminder that the door is open and needs to be closed before the dryer will operate.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the PAU error code actually means

PAU is your Kenmore dryer's way of telling you the door is open and needs to be closed before it will start. Simply shut the door firmly and press the START button to begin your cycle. If the message stays on even after the door is closed, there may be a problem with the door latch or the switch inside the door frame.

Diagnostic procedure

The full PAU procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Close the door and press START.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock PAU procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of PAU

Ranked by how often they cause this code
  1. 1Door is physically open or not fully latched
  2. 2Faulty or worn door switch
  3. 3Broken or misaligned door latch
  4. 4Damaged door strike or catch
  5. 5Loose or broken wiring to the door switch

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about PAU

What does PAU mean on a Kenmore dryer?
PAU is a status reminder indicating that the dryer door is open and the machine will not start until the door is closed. It is not an error or malfunction code under normal circumstances. Close the door firmly until it latches and press START to clear the display and begin the cycle. If PAU remains after the door is shut, there may be a problem with the door switch or latch.
Is it safe to try to bypass the door switch to clear the PAU code?
Bypassing the door switch is not recommended. The door interlock is a critical safety feature that prevents the drum from spinning and the heating element from operating while the door is open. Operating the dryer without a functioning door switch creates a risk of injury and fire. The correct fix is to repair or replace the faulty switch or latch component.
How much does it cost to fix a Kenmore dryer showing PAU due to a bad door switch?
If the door switch is the cause, the part itself typically costs between $10 and $40 depending on the specific model. If you hire a technician for the repair, total costs including labor generally range from $75 to $175. The door switch is a relatively straightforward repair for a knowledgeable DIYer, requiring basic hand tools and a multimeter to confirm the diagnosis before purchasing parts.
How do I fix the PAU code on my Kenmore dryer?
Start by firmly closing the dryer door until you feel or hear the latch click, then press the START button. If the PAU code clears and the dryer runs, no further action is needed. If the code persists with the door closed, inspect the door latch and strike for damage, and test the door switch for continuity with a multimeter. A door switch that fails to show continuity when activated will need to be replaced.
Will resetting the dryer clear the PAU code?
Unplugging the dryer or cycling the power will not permanently clear PAU if the door switch circuit is still open. The code will return as soon as power is restored because the control board continuously monitors the door switch status. The only way to clear PAU is to correct the underlying condition, either by closing the door properly or repairing a faulty switch or latch.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass