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Error code reference

Kenmore Freezer Error Code LO

Control panel is locked (Control Lockout is active); displayed for 1 second upon activation and when any button is pressed while locked.

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What the LO error code actually means

The LO display on your Kenmore freezer means the control panel buttons have been locked, so pressing them will not change any settings. This is a built-in child lock or panel lock feature, not a problem with your freezer. You can unlock it by pressing and holding the Control Lock button for 3 seconds.

Diagnostic procedure

The full LO procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press and hold the Control Lock button for 3 seconds to unlock.
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Most common causes of LO

Ranked by how often they cause this code
  1. 1Accidental activation of Control Lock
  2. 2Child or pet pressing the lock button
  3. 3Cleaning the control panel while powered
  4. 4Control Lock setting retained after a power interruption
  5. 5Stuck or binding Control Lock button

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Questions people ask about LO

What does LO mean on a Kenmore freezer?
LO on a Kenmore freezer means the Control Lockout feature is active, which disables the control panel buttons to prevent accidental setting changes. It is not an error or fault code related to temperature or a mechanical failure. The code displays briefly when the lock is first activated and again each time a button is pressed while the panel is locked. Unlocking the panel restores full control functionality.
Is my Kenmore freezer safe to use when LO is displayed?
Yes, the freezer continues to operate normally and maintain its set temperature when LO is displayed. The Control Lockout only disables button input on the panel; it does not affect the compressor, cooling system, or any other operating functions. Your food remains safe while the lock is active.
How much does it cost to fix the LO code on a Kenmore freezer?
In the vast majority of cases, fixing the LO code costs nothing because it only requires pressing and holding the Control Lock button for 3 seconds. If a physically damaged or stuck Control Lock button is causing the lock to re-engage on its own, button or control panel replacement costs could range from roughly $30 to $150 or more depending on the part and whether a technician is needed.
How do I fix the LO code on my Kenmore freezer?
To clear the LO code, press and hold the Control Lock button on the control panel for 3 seconds. The LO indicator should disappear and the panel should resume normal operation. No tools, replacement parts, or service calls are needed to resolve this condition.
Will resetting or unplugging my Kenmore freezer clear the LO code?
Unplugging the freezer may or may not clear the LO code depending on whether your specific model retains the Control Lock setting through a power cycle. The reliable method to clear the code is to press and hold the Control Lock button for 3 seconds. Relying on a power reset is not recommended as the lock state could return when power is restored.

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