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Error code reference

Kenmore Refrigerator Error Code E FF

Freezer fan motor error

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What the E FF error code actually means

The E FF code means your refrigerator has detected a problem with the fan motor that circulates cold air inside the freezer. Without this fan running properly, the freezer and refrigerator sections will not stay cold. You may notice the freezer warming up or hear the refrigerator running constantly without cooling effectively.

Diagnostic procedure

The full E FF procedure

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1
First diagnostic step
Reset the unit and enter Test Mode 1 (push test button 1 time); check air flow and fan motor voltage at CON7 pins 10 & 12.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E FF

Ranked by how often they cause this code
  1. 1Ice buildup jamming the fan blade
  2. 2Failed freezer evaporator fan motor
  3. 3Broken or disconnected wiring to the fan motor
  4. 4Faulty main control board
  5. 5Defrost system failure causing secondary fan obstruction

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Questions people ask about E FF

What does E FF mean on a Kenmore refrigerator?
E FF is a freezer evaporator fan motor error code. It means the control board has detected that the freezer fan motor is not operating properly. This fan circulates cold air throughout the freezer and fresh food compartments, so when it fails, cooling performance drops noticeably. The code can be triggered by a seized motor, ice obstruction, wiring faults, or a bad control board.
Is it safe to keep using my refrigerator when E FF is showing?
It is not recommended to continue using the refrigerator normally when the E FF code is active. Without the evaporator fan running, the freezer and fresh food sections will not maintain safe temperatures, which can lead to food spoilage. You should address the fault promptly or transfer perishables to another unit while diagnosing the problem.
How much does it cost to repair a Kenmore refrigerator showing the E FF code?
Repair costs depend on the root cause. A manual defrost to clear an ice jam costs nothing beyond your time. Replacing a freezer evaporator fan motor typically runs between $80 and $200 in parts, plus labor if a technician is hired. A main control board replacement is more expensive, generally ranging from $150 to $350 or more for parts alone, and professional labor will add to that total.
Can I fix the E FF error myself?
Some causes of the E FF code are DIY-friendly. If ice is blocking the fan blade, manually defrosting the freezer by unplugging the unit for 24 to 48 hours can clear the obstruction without any parts. Checking wiring connections at CON7 is also manageable for someone comfortable with basic electrical work. However, replacing the fan motor or control board typically requires disassembly of the freezer interior and some technical skill.
Will resetting the refrigerator clear the E FF error?
A reset may temporarily clear the code, but if the underlying fault is still present, the E FF error will return. The reset is most useful as a first diagnostic step to rule out a one-time glitch. If the code comes back after a reset, proceed with checking the fan motor and voltage at CON7 pins 10 and 12 using Test Mode 1.

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