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Error code reference

Kenmore Refrigerator Error Code 3

Abnormal Refrigerator Sensor (1)

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What the 3 error code actually means

Your Kenmore refrigerator is displaying error code 3 because it cannot get a proper temperature reading from the main sensor inside the refrigerator compartment. This usually means a wire is broken or has a bad connection somewhere between the sensor and the control board. Until this is fixed, the refrigerator may not cool correctly, so it is important to address the issue promptly.

Diagnostic procedure

The full 3 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for a loose connection in CON7 on the Main PCB.
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Most common causes of 3

Ranked by how often they cause this code
  1. 1Loose connection at CON7 on the main PCB
  2. 2Broken or cut sensor wiring harness
  3. 3Shorted sensor wiring harness
  4. 4Failed refrigerator temperature sensor
  5. 5Faulty main PCB

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Questions people ask about 3

What does 3 mean on a Kenmore refrigerator?
Error code 3 on a Kenmore refrigerator indicates an abnormal condition with the primary refrigerator temperature sensor, known as Refrigerator Sensor 1. The main control board has detected either an open circuit (cut wire) or a short circuit in the sensor wiring, preventing it from reading the compartment temperature. The first place to check is the CON7 connector on the main PCB, as a loose connection there is the most common cause.
Is it safe to keep using my refrigerator when error code 3 is showing?
Error code 3 means the control board cannot accurately monitor the refrigerator compartment temperature, which can compromise its ability to maintain safe food storage temperatures. You should check whether the refrigerator is still cooling adequately and use a separate thermometer to verify the compartment temperature stays at or below 40 degrees Fahrenheit. It is best to address the error promptly rather than continue using the appliance in a fault condition.
Will resetting my Kenmore refrigerator clear error code 3?
A power reset may temporarily clear the error code display, but if the underlying fault in the sensor circuit has not been corrected, the code will return once the control board rechecks the sensor. A reset is useful for confirming whether the fault is intermittent, such as a loose connector, but it is not a substitute for diagnosing and repairing the root cause.
Can I fix error code 3 on my Kenmore refrigerator myself?
Yes, in many cases a DIYer can resolve this error by locating and firmly reseating the CON7 connector on the main control board, which requires no special tools or parts. If the connector is not the issue, a technician or experienced DIYer can use a multimeter to test the wiring harness and sensor for open or shorted circuits. Harness repairs and sensor replacements are moderate-difficulty repairs that require some comfort working with electrical components.
How much does it cost to repair error code 3 on a Kenmore refrigerator?
If reseating the CON7 connector resolves the fault, the repair costs nothing. A replacement refrigerator temperature sensor typically costs between $15 and $60 depending on the specific model. If a wiring harness replacement or a new main PCB is needed, total repair costs including labor can range from $100 to $400 or more.

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