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Error code reference

Kenmore Refrigerator Error Code Er r1

Refrigerator sensor 1 (upper part in refrigerator compartment) short or open circuit.

Refrigerator sensor 1 (upper part in refrigerator compartment) short or open circuit.

First step from the service manual

Check for loose connection at CON9; if firm, unplug connector and check resistance between White to White wires.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What Er r1 means on a Kenmore refrigerator

The Er r1 error code on a Kenmore refrigerator indicates a fault with Refrigerator Sensor 1, which is the temperature sensor located in the upper portion of the fresh food compartment. This sensor is a thermistor, a resistive component whose resistance changes predictably with temperature. The control board monitors this resistance continuously to determine the compartment temperature and regulate the cooling cycle. When the board detects a resistance reading that falls outside the expected range, either too low (a short circuit) or infinitely high (an open circuit), it sets the Er r1 fault and may interrupt normal cooling operations.

The diagnostic process begins at connector CON9, which is the wiring harness connection point for this sensor. A loose or corroded connection at CON9 is the most straightforward cause and should be inspected first. If the connector is firmly seated and the issue persists, unplugging CON9 and measuring resistance between the White and White wires of the sensor circuit will reveal whether the thermistor itself has failed. A short circuit would show near-zero resistance, while an open circuit would show no continuity at all. Either condition means the sensor is no longer providing the control board with usable temperature data.

Common contributors to this fault include physical damage to the sensor wiring, moisture intrusion causing corrosion at the connector terminals, or thermistor failure due to age or manufacturing defect. Because the sensor monitors the upper refrigerator compartment, a sustained fault can result in improper temperature regulation, potentially leading to food safety concerns if the error is not addressed promptly.

Source: manufacturer service documentation.

Common causes of Er r1

  1. 01

    Loose or disconnected wiring at CON9

    Wiring / connection

    The connector at CON9 can work loose over time due to vibration or service history. This is the first thing to inspect, as reseating the connector may immediately clear the fault.

  2. 02

    Corroded or damaged connector terminals

    Wiring / connection

    Moisture inside the refrigerator compartment can cause corrosion at the CON9 connector terminals, increasing resistance or breaking continuity in the circuit. Inspect the terminals closely for oxidation or greenish buildup.

  3. 03

    Failed thermistor (open circuit)

    Part replacement

    The thermistor element inside the sensor can fail and produce no continuity at all when tested between the White and White wires. This requires sensor replacement.

  4. 04

    Shorted thermistor

    Part replacement

    A shorted sensor will show near-zero resistance when tested across the White and White wires at CON9. This condition also requires replacing the Refrigerator Sensor 1 unit.

  5. 05

    Damaged wiring harness

    Part replacement

    The wiring between CON9 and the sensor can be pinched, cut, or chafed, causing either a short to ground or a broken circuit. Visually trace the harness from the connector to the sensor location in the upper compartment.

See the test procedure for each cause

Frequently asked questions about Er r1

What does Er r1 mean on a Kenmore refrigerator?
Er r1 indicates that Refrigerator Sensor 1, the temperature sensor in the upper portion of the fresh food compartment, is reading either a short circuit or an open circuit. The control board cannot get a valid temperature reading from this sensor. This fault can disrupt normal cooling and should be diagnosed promptly to avoid food spoilage.
How do I fix the Er r1 error on my Kenmore refrigerator?
Start by locating connector CON9 and checking that it is firmly seated. If the connection is secure, unplug the connector and use a multimeter to measure resistance between the two White wires on the sensor side. A reading of near zero ohms indicates a short, and no continuity indicates an open circuit. In either case, the sensor will need to be replaced if the wiring harness itself is undamaged.
Is it safe to keep using my refrigerator while Er r1 is displayed?
A failed upper compartment sensor means the refrigerator may not regulate temperature correctly in that zone, which could allow temperatures to rise into an unsafe range for perishable food. It is best to check actual compartment temperatures with a standalone thermometer and address the fault as soon as possible. If temperatures are not being maintained below 40 degrees Fahrenheit, move perishables to another unit until the repair is complete.
Will resetting the refrigerator clear the Er r1 error code?
Unplugging the refrigerator and restoring power may temporarily clear the error display, but if the underlying sensor fault still exists, the code will return. A reset does not repair a failed thermistor or a damaged wiring connection. The fault must be diagnosed and corrected at the component level for the code to stay clear.
How much does it cost to repair the Er r1 error on a Kenmore refrigerator?
If the repair only requires reseating the connector at CON9, there is no parts cost involved. If the thermistor sensor itself needs to be replaced, parts typically range from $15 to $60 depending on the specific model. Adding professional labor, total repair costs commonly fall in the range of $75 to $200, though pricing varies by region and service provider.

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