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Error code reference

Kenmore Refrigerator Error Code Er r1

Refrigerator sensor 1 (upper part in refrigerator compartment) short or open circuit.

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What the Er r1 error code actually means

Your Kenmore refrigerator is displaying Er r1 because the upper temperature sensor inside the fresh food section has stopped sending accurate readings to the control board. This could be caused by a loose wire connection or a failed sensor component. Until the issue is resolved, your refrigerator may not cool properly.

Diagnostic procedure

The full Er r1 procedure

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1
First diagnostic step
Check for loose connection at CON9; if firm, unplug connector and check resistance between White to White wires.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Er r1

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring at CON9
  2. 2Corroded or damaged connector terminals
  3. 3Failed thermistor (open circuit)
  4. 4Shorted thermistor
  5. 5Damaged wiring harness

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Questions people ask about Er r1

What does Er r1 mean on a Kenmore refrigerator?
Er r1 indicates that Refrigerator Sensor 1, the temperature sensor in the upper portion of the fresh food compartment, is reading either a short circuit or an open circuit. The control board cannot get a valid temperature reading from this sensor. This fault can disrupt normal cooling and should be diagnosed promptly to avoid food spoilage.
Is it safe to keep using my refrigerator while Er r1 is displayed?
A failed upper compartment sensor means the refrigerator may not regulate temperature correctly in that zone, which could allow temperatures to rise into an unsafe range for perishable food. It is best to check actual compartment temperatures with a standalone thermometer and address the fault as soon as possible. If temperatures are not being maintained below 40 degrees Fahrenheit, move perishables to another unit until the repair is complete.
How much does it cost to repair the Er r1 error on a Kenmore refrigerator?
If the repair only requires reseating the connector at CON9, there is no parts cost involved. If the thermistor sensor itself needs to be replaced, parts typically range from $15 to $60 depending on the specific model. Adding professional labor, total repair costs commonly fall in the range of $75 to $200, though pricing varies by region and service provider.
How do I fix the Er r1 error on my Kenmore refrigerator?
Start by locating connector CON9 and checking that it is firmly seated. If the connection is secure, unplug the connector and use a multimeter to measure resistance between the two White wires on the sensor side. A reading of near zero ohms indicates a short, and no continuity indicates an open circuit. In either case, the sensor will need to be replaced if the wiring harness itself is undamaged.
Will resetting the refrigerator clear the Er r1 error code?
Unplugging the refrigerator and restoring power may temporarily clear the error display, but if the underlying sensor fault still exists, the code will return. A reset does not repair a failed thermistor or a damaged wiring connection. The fault must be diagnosed and corrected at the component level for the code to stay clear.

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