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Error code reference

Kenmore Refrigerator Error Code It E

Ice maker kit defect

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What the It E error code actually means

Your Kenmore refrigerator is showing an error because something inside the ice maker is not working correctly during the ice-dropping cycle. The problem could be a small motor, a sensor, or a circuit board component within the ice maker unit itself. Until this is fixed, your ice maker will likely stop producing or dispensing ice.

Diagnostic procedure

The full It E procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check ice maker motor, gear, Hall IC, and operation circuit when ice ejecting does not operate on pressing I/M TEST switch.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of It E

Ranked by how often they cause this code
  1. 1Failed ice maker motor
  2. 2Faulty Hall effect IC sensor
  3. 3Stripped or damaged gear assembly
  4. 4Wiring harness or connector issue
  5. 5Internal operation circuit failure

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Questions people ask about It E

What does It E mean on a Kenmore refrigerator?
The It E code on a Kenmore refrigerator indicates an electrical system defect within the ice maker kit. Specifically, it points to a problem with the ice maker motor, gear assembly, Hall effect IC sensor, or the operation circuit inside the ice maker unit. The code typically appears when the ice ejection cycle fails to complete or does not initiate at all.
Is it safe to use my refrigerator while the It E code is active?
The It E error is isolated to the ice maker system and does not affect the refrigerator's cooling or food preservation functions. Your fresh food and freezer compartments should continue operating normally. You can safely continue using the refrigerator for food storage while you arrange repairs, but the ice maker will not function until the fault is resolved.
Will resetting the refrigerator clear the It E error code?
A power reset may temporarily clear the It E code from the display, but it will not resolve the underlying hardware fault. If the motor, gear, Hall IC, or operation circuit is defective, the code will return once the ice maker attempts another harvest cycle. A reset is useful for ruling out a one-time control glitch, but persistent It E codes require physical component diagnosis and repair.
Can I fix the It E error code myself?
Some causes of the It E code are DIY-friendly, such as reseating a loose wiring harness connector or inspecting the gear assembly for visible damage. However, replacing the Hall IC, motor, or internal circuit board requires basic electrical knowledge and comfort working with appliance components. If you are not confident testing motor terminals or tracing circuit faults, a qualified technician is recommended.
How much does it cost to repair the It E error on a Kenmore refrigerator?
Repair costs vary depending on which component has failed. A replacement ice maker kit or module typically ranges from $50 to $150 in parts alone. If you hire a technician, labor costs can bring the total to between $150 and $350 depending on your location and the extent of the diagnosis required. Replacing only a gear assembly or motor, if sold separately, may cost less.

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