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Error code reference

Kenmore Refrigerator Error Code Er IM

Ice maker kit malfunction

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What the Er IM error code actually means

Your refrigerator's ice maker is stuck during the part of its cycle where it pushes finished ice cubes out of the mold and into the bin. The ice maker tried to complete this process but could not finish within the allowed time, so the refrigerator stopped the cycle and displayed this error to prevent further damage. The ice maker will not produce ice again until the underlying problem is found and fixed.

Diagnostic procedure

The full Er IM procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check HALL IC, MOTOR, HEATER, and RELAY for defects.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Er IM

Ranked by how often they cause this code
  1. 1Faulty Hall IC Sensor
  2. 2Defective Ejector Motor
  3. 3Failed Harvest Heater
  4. 4Relay Failure
  5. 5Ice Buildup Jamming the Ejector Blades

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Questions people ask about Er IM

What does Er IM mean on a Kenmore refrigerator?
Er IM indicates an ice maker malfunction where the ejector blades failed to reach their park position within 18 minutes after Harvest Mode started. Harvest Mode is the cycle that heats the ice mold and sweeps finished cubes into the bin. The error points to a problem with one or more of these components: the Hall IC sensor, the ejector motor, the harvest heater, or the control relay. The ice maker will stop producing ice until the fault is corrected.
Is it safe to use my refrigerator while Er IM is displayed?
The refrigerator's cooling system will generally continue to operate normally with Er IM active, so food stored in the refrigerator and freezer compartments should remain safe. However, the ice maker is disabled and should not be forced to run manually until the fault is diagnosed and corrected. Continuing to ignore the code without repair could lead to further damage to the ice maker assembly.
Will resetting the refrigerator clear the Er IM error code?
A power reset by unplugging the refrigerator for a few minutes may temporarily clear the Er IM code, but it will return if the underlying component fault is not repaired. The code is generated because the ice maker failed to complete its cycle within the allowed time, and that failure will repeat on the next harvest attempt if the motor, heater, Hall IC, or relay is still defective. A reset alone is not a fix and should only be used as part of a broader diagnostic process.
Can I fix the Er IM error code myself?
Some steps are within reach for a knowledgeable DIYer, such as clearing an ice jam from around the ejector blades or testing component continuity with a multimeter. However, replacing the Hall IC sensor, ejector motor, or harvest heater requires safely disconnecting power, accessing the ice maker assembly, and correctly identifying the failed part. If you are not comfortable working with appliance wiring, a qualified technician should perform the repair.
How much does it cost to repair the Er IM error on a Kenmore refrigerator?
Repair costs depend on which component has failed. Replacement parts such as a harvest heater, Hall IC sensor, or ejector motor typically range from around 20 dollars to 120 dollars each for the part alone. If a technician is needed, labor charges can add 80 dollars to 200 dollars or more depending on your location and the complexity of the repair. Getting a diagnosis before ordering parts helps avoid unnecessary expense.

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