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Error code reference

Kenmore Refrigerator Error Code CO E

Communication error between display PCB and main PCB.

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What the CO E error code actually means

The CO E error means your refrigerator's display panel and main control board have stopped communicating with each other. Think of it as a disconnected phone call between two parts of the fridge that need to constantly talk to keep things running correctly. Until this connection is restored, the refrigerator may not function normally.

Diagnostic procedure

The full CO E procedure

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1
First diagnostic step
Check for loose connection in CON101 from PCB Display, then check voltage between wires Red to Blue (should be 12V).
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of CO E

Ranked by how often they cause this code
  1. 1Loose or unseated connector at CON101
  2. 2Incorrect or absent 12V supply voltage
  3. 3Damaged wiring harness between boards
  4. 4Failed display PCB
  5. 5Failed main control PCB

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Questions people ask about CO E

What does CO E mean on a Kenmore refrigerator?
CO E stands for a communication error between the display PCB and the main control PCB. These two boards must exchange data continuously for the refrigerator to operate correctly. When that communication link fails or is interrupted, the CO E code appears. Common causes include a loose connector at CON101 or a wiring issue between the two boards.
Is it safe to keep using my Kenmore refrigerator when CO E is displayed?
A CO E error means the display and main control boards are not communicating properly, which can affect the refrigerator's ability to regulate temperature and manage its systems. It is not advisable to rely on the appliance for food safety until the error is diagnosed and resolved. Check the internal temperature with a thermometer if you need to assess food safety in the short term.
How much does it cost to repair a CO E error on a Kenmore refrigerator?
Repair costs vary depending on the root cause. If only a connector needs reseating, the repair may cost nothing beyond your time. A wiring harness repair or replacement could range from around $50 to $150 in parts. Replacing a display PCB or main control PCB typically runs between $100 and $350 per board depending on the specific model, plus labor costs if a technician performs the work.
Can I fix the CO E error myself on a Kenmore refrigerator?
In some cases, yes. Start by locating connector CON101 on the display PCB and firmly reseating it, as a loose connection is the most common cause. You can also check the voltage between the red and blue wires at that connector, which should read 12V DC. If reseating the connector does not resolve the issue and voltage is absent or incorrect, further diagnosis or board replacement is typically needed and may require a technician.
Will resetting my Kenmore refrigerator clear the CO E error?
A power reset, such as unplugging the refrigerator for a few minutes and plugging it back in, may temporarily clear the code if the communication fault was caused by a transient glitch. However, if there is an underlying issue such as a loose connector, wiring fault, or failed PCB, the CO E error will return. A reset is worth trying first, but it is not a substitute for proper diagnosis.

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