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Error code reference

Kenmore Refrigerator Error Code Er 9

Icemaker Unit failure

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What the Er 9 error code actually means

Your Kenmore refrigerator is showing Er 9 because it has detected a problem with the icemaker's internal motor or the sensor that monitors that motor. This means the icemaker cannot complete its ice-making cycle and will stop producing ice until the issue is resolved. A technician will need to inspect the wiring and icemaker components to determine exactly what failed.

Diagnostic procedure

The full Er 9 procedure

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1
First diagnostic step
Remove Cover PCB, then check for any loose connection in CON 8.
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Most common causes of Er 9

Ranked by how often they cause this code
  1. 1Loose or Disconnected CON 8 Connector
  2. 2Faulty Hall Effect IC Sensor
  3. 3Icemaker Motor Failure
  4. 4Lead Wire Short Circuit or Damage
  5. 5Faulty Motor Driver Circuit on Control Board

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Questions people ask about Er 9

What does Er 9 mean on a Kenmore refrigerator?
Er 9 indicates an icemaker unit failure detected by the refrigerator's control system. The code points to a problem with the icemaker motor, the Hall effect IC sensor that tracks motor rotation, a short circuit in the connecting lead wire, or a fault in the motor driver circuit. The icemaker will stop producing ice while this code is active. Diagnosis begins by inspecting connector CON 8 on the PCB for loose or damaged connections.
Will resetting my Kenmore refrigerator clear the Er 9 code?
A power reset may temporarily clear the Er 9 code, but it will return if the underlying fault is still present. Because the code is triggered by a detected hardware condition, such as a failed motor or Hall IC, the display will continue to show Er 9 after restart until the root cause is repaired. A reset is useful for confirming whether a loose connection was the issue after reseating CON 8.
How much does it cost to repair a Kenmore refrigerator showing Er 9?
Repair costs vary depending on which component has failed. If a loose connector is the only issue, there is no parts cost, only any applicable service call fee. Replacing an icemaker assembly typically ranges from $100 to $250 in parts, while a control board replacement can range from $150 to $400 or more depending on the model. Labor charges from a technician will add to these figures.
Can I fix Er 9 on my Kenmore refrigerator myself?
Some cases of Er 9 can be resolved without replacing parts. Removing the Cover PCB and firmly reseating the CON 8 connector is a legitimate first step that a careful DIYer can perform. If the error persists, identifying whether the fault is in the icemaker assembly, the lead wire harness, or the control board requires basic electrical testing skills and a multimeter. Full component replacement, particularly of the control board, is best handled by a technician.
Is it safe to use my refrigerator while Er 9 is showing?
The Er 9 code is specific to the icemaker system and does not directly affect the refrigerator or freezer cooling functions. Food stored in the refrigerator and freezer compartments should remain safe. However, the icemaker will not produce ice while the fault is active, and the error should be diagnosed and repaired to restore full functionality.

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