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Error code reference

Kenmore Refrigerator Error Code Freezer Sensor

Abnormal freezer sensor

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What the Freezer Sensor error code actually means

Your refrigerator's control board is having trouble reading the temperature sensor inside the freezer compartment. This usually means there is a wiring problem or the sensor itself has failed. Until this is fixed, the refrigerator may not cool the freezer correctly.

Diagnostic procedure

The full Freezer Sensor procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for a loose connection in CON6 on the main PCB.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Freezer Sensor

Ranked by how often they cause this code
  1. 1Loose connection at CON6 on the main PCB
  2. 2Damaged or broken wiring harness
  3. 3Failed freezer thermistor
  4. 4Corroded or damaged connector pins
  5. 5Faulty main PCB

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Questions people ask about Freezer Sensor

What does Freezer Sensor mean on a Kenmore refrigerator?
The Freezer Sensor error means the main control board has detected an abnormal electrical signal from the freezer temperature sensor, specifically indicating either a cut wire creating an open circuit or a short circuit in the sensor wiring. The board uses this sensor to monitor freezer temperature and regulate cooling. The error triggers when the sensor's resistance reading falls outside the range the board expects. The first place to check is the CON6 connector on the main PCB.
Is it safe to keep using my refrigerator while the Freezer Sensor error is active?
Continued use carries some risk because the control board may not regulate freezer temperature accurately without a working sensor. Food in the freezer could thaw or the compressor could run improperly. It is best to address the fault promptly, and in the meantime monitor freezer temperatures with a separate thermometer to make sure food stays safely frozen.
Will resetting the refrigerator clear the Freezer Sensor error?
A power reset may temporarily clear the fault code from the display, but the error will return if the underlying wiring or sensor problem has not been corrected. Resetting by unplugging the refrigerator for a few minutes can be useful for confirming whether a glitch caused a false trigger, but a persistent error after reset indicates a real electrical fault that requires diagnosis and repair.
Can I fix the Freezer Sensor error myself?
Many cases of this error can be resolved without professional help. Start by inspecting the CON6 connector on the main PCB for looseness or corrosion and reseat it firmly. If the connector is secure, trace the wiring harness from the freezer thermistor to the board and look for visible damage. A multimeter can help you test wire continuity and thermistor resistance to pinpoint the fault before purchasing any parts.
How much does it cost to repair a Freezer Sensor error on a Kenmore refrigerator?
If only the connector needs reseating or cleaning, there is no parts cost involved. A replacement freezer thermistor typically costs in the range of $15 to $50 for the part. If the wiring harness needs repair or replacement, parts and labor can range from $75 to $200 depending on the extent of the damage. A main PCB replacement, if required, is the most expensive outcome and can range from $150 to $400 or more.

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