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Error code reference

Kenmore Refrigerator Error Code rS

Refrigerator sensor 1 (upper part in refrigerator compartment) short or open circuit.

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What the rS error code actually means

Your Kenmore refrigerator has detected a problem with the temperature sensor in the upper part of the fresh food compartment. The sensor that monitors how cold that section of the fridge is either has a broken connection or has failed internally. Until this is fixed, the refrigerator may not cool properly or may behave unpredictably.

Diagnostic procedure

The full rS procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for a loose connection in CON9 on Main PCB.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of rS

Ranked by how often they cause this code
  1. 1Loose connection at CON9 on Main PCB
  2. 2Failed thermistor sensor
  3. 3Damaged wiring harness
  4. 4Corroded or burned connector pins
  5. 5Faulty Main PCB

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Questions people ask about rS

What does rS mean on a Kenmore refrigerator?
The rS code indicates that Refrigerator Sensor 1, the temperature sensor located in the upper part of the fresh food compartment, has been detected as either shorted or open by the main control board. This sensor is a thermistor that the board uses to monitor compartment temperature. When its resistance falls outside the expected range, the board triggers this code. The fault can be in the sensor itself, the wiring harness, or the connector at the control board.
Will resetting my Kenmore refrigerator clear the rS error code?
A reset by unplugging the refrigerator for a few minutes may temporarily clear the code, but it will return if the underlying fault is still present. If the cause was simply a loose connector at CON9, reseating it before restoring power may resolve the issue permanently. A persistent rS code after a reset means the sensor, wiring, or board needs further diagnosis and repair.
How much does it cost to repair a Kenmore refrigerator rS error code?
If the fix is simply reseating connector CON9, there is no parts cost involved. Replacing the thermistor sensor typically costs between $15 and $50 for the part alone, depending on the model. If a technician is needed for diagnosis and repair, total service costs including labor can range from $100 to $250 or more depending on your location and what components need to be replaced.
Can I fix the rS error code myself?
Yes, some causes are DIY-friendly. Start by unplugging the refrigerator, locating the Main PCB, and firmly reseating the connector labeled CON9. If the code returns after powering back on, you can test the thermistor sensor with a multimeter for an open or shorted reading. Replacing the sensor is a relatively straightforward repair for someone comfortable working with appliance wiring.
Is it safe to keep using my refrigerator when the rS code is displayed?
Operating the refrigerator with an active rS code is not recommended for extended periods. Without accurate temperature data from Sensor 1, the control board cannot properly regulate cooling in the upper compartment, which could lead to food spoilage. Check the actual temperature inside the fridge and avoid storing perishables until the fault is resolved.

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