Kenmore Refrigerator Error Code FF E

FF E on a Kenmore refrigerator means the control board detected a freezer fan BLDC motor error. The board did not receive a feedback signal from the freezer evaporator fan motor for more than 65 seconds during operation. This fan is responsible for circulating cold air throughout the unit, so a failure will cause temperatures to rise in both the freezer and fresh food sections.

Start by resetting the unit and using Test 1 Mode to confirm whether the freezer fan is spinning. Check for ice buildup around the fan blade and inspect the wiring harness for damaged or loose connections. If the fan motor is not running and no obstruction is present, the motor likely needs to be replaced. If the motor and wiring are both functional, the main control board may be at fault.

Repair costs vary depending on the root cause. If the fix is simply clearing an ice obstruction, there may be no parts cost at all. A replacement freezer fan motor typically costs between $30 and $100 for the part, while a main control board can range from $80 to $200 or more. Adding professional labor, total repair costs generally fall between $100 and $350 depending on what is needed.

A reset may temporarily clear the FF E code, but it will return if the underlying problem is not fixed. The recommended first step is to reset the unit and enter Test 1 Mode by pressing the test button once, then check for airflow from the freezer fan with the door open. If the fan is not running, the fault is still present and needs to be diagnosed and repaired.

Continuing to run the refrigerator with an active FF E error is not recommended. Without the freezer fan circulating air, food in both the freezer and fresh food compartments will warm up and may reach unsafe temperatures. The refrigerator should be repaired promptly, and perishable food should be monitored or moved to another unit in the meantime.