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Error code reference

Kenmore Washer Error Code E49

Motor drive operation above design limits.

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What the E49 error code actually means

Your Kenmore washer's motor is being asked to work harder than it safely can, and the machine has shut itself down to prevent damage. This is often caused by shipping bolts that were left in the back of the washer after installation, which physically lock the drum and prevent it from spinning. If those bolts are already removed, something else inside the washer may be jammed or worn out.

Diagnostic procedure

The full E49 procedure

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1
First diagnostic step
Ensure all 4 shipping bolts have been properly removed.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E49

Ranked by how often they cause this code
  1. 1Shipping bolts not removed
  2. 2Worn or seized drum bearings
  3. 3Foreign object obstruction
  4. 4Failed drive motor
  5. 5Faulty motor control board

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Questions people ask about E49

What does E49 mean on a Kenmore washer?
E49 means the motor drive system is operating above its design limits, indicating an overload condition. The washer has detected more mechanical or electrical resistance than the motor drive circuit is designed to handle and has stopped to protect the components. The most common reason this happens on a new or recently moved washer is that the 4 shipping bolts were not removed from the rear panel.
Is it safe to keep using my Kenmore washer when it shows E49?
No, you should not continue operating the washer while this error is active. Running the motor against an excessive load can cause permanent damage to the motor, motor control board, or drivetrain components. Stop using the washer until the cause of the overload has been identified and corrected.
How much does it cost to repair a Kenmore washer with an E49 error?
If shipping bolts are the cause, there is no parts cost involved. If a bearing replacement is needed, repair costs typically range from $150 to $350 depending on labor rates and parts. A drive motor replacement generally falls in the $200 to $450 range, while a motor control board can cost between $100 and $300 for the part alone, plus labor.
How do I fix the E49 error on my Kenmore washer?
Start by checking the rear of the washer for 4 shipping bolts and removing them if present. Once removed, try running a cycle to see if the error clears. If the bolts were already removed, manually rotate the drum by hand to check for stiffness or grinding, which could point to bearing failure, an obstruction, or a motor issue requiring further diagnosis.
Will resetting the washer clear the E49 error code?
A reset may temporarily clear the fault display, but the error will return immediately if the underlying cause has not been resolved. Simply unplugging the washer and plugging it back in does not fix the mechanical or electrical condition causing the overload. Address the root cause first, then reset the machine.

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