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Error code reference

Kenmore Washer Error Code CE

Communications error indicating a breakdown in communication between the machine controller and the motor controller.

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What the CE error code actually means

Your Kenmore washer is showing a CE code because the two main computer boards inside the machine have stopped communicating with each other. Think of it like a phone call that got disconnected between the parts that control how your washer runs. The washer will not continue operating until this communication link is restored.

Diagnostic procedure

The full CE procedure

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1
First diagnostic step
Check for contamination on P4 of the machine controller and P2 of the motor controller; if contaminants exist, disconnect power and gently scrape any contaminant off the pins.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of CE

Ranked by how often they cause this code
  1. 1Contaminated connector pins at P4 or P2
  2. 2Loose or disconnected wiring harness
  3. 3Damaged wiring between controllers
  4. 4Faulty motor controller board
  5. 5Faulty machine controller board

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Questions people ask about CE

What does CE mean on a Kenmore washer?
CE stands for communications error on a Kenmore washer. It means the machine controller and the motor controller have lost their communication link and cannot coordinate washer operation. The most common starting point for diagnosis is inspecting the P4 connector on the machine controller and the P2 connector on the motor controller for contamination or loose connections. The washer will not run until this issue is resolved.
Is it safe to keep using my washer when it shows a CE error?
No, the washer should not be used while the CE error is active. When the two controllers cannot communicate, the washer cannot properly regulate the motor, which means cycle control is compromised. Attempting to run the machine in this condition could cause additional component damage or incomplete cycles that leave clothes soaking in water.
How much does it cost to repair a CE error on a Kenmore washer?
Repair costs vary depending on the root cause. If the issue is contaminated connector pins, the repair may cost nothing beyond your time. If the wiring harness needs replacement, parts and labor could range from around $75 to $200. Replacing a motor controller or machine controller board typically costs between $150 and $400 or more depending on parts availability and whether you hire a technician.
Can I fix a CE error on my Kenmore washer myself?
In many cases, yes. The first step is to disconnect power to the washer and inspect the P4 and P2 connector pins on the machine controller and motor controller for any visible contamination or corrosion. If contaminants are present, carefully scrape them off the pins and reconnect. If the error persists after cleaning the connectors, further diagnosis of the wiring harness and control boards may require a multimeter and more technical experience.
Will resetting my Kenmore washer clear the CE error?
A reset may temporarily clear the CE code, but it will almost certainly return if the underlying cause has not been addressed. The error is triggered by an actual communication failure between the machine controller and motor controller, so until the connector contamination, wiring, or board issue is corrected, the fault will reappear during the next cycle.

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