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Error code reference

Kenmore Washer Error Code E5E

Communication problem between control board and speed control board.

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What the E5E error code actually means

Your washer's two main computer boards have stopped communicating with each other, so the machine shut down to prevent damage. Think of it like two parts of the washer's brain losing their connection. A technician will need to check the wiring between those two boards and possibly replace one or both components.

Diagnostic procedure

The full E5E procedure

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1
First diagnostic step
Refer to test (13) - Check wiring between control board and speed control board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E5E

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring harness connector
  2. 2Damaged or broken wiring harness
  3. 3Corroded or burned connector pins
  4. 4Failed speed control board
  5. 5Failed main control board

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Questions people ask about E5E

What does E5E mean on a Kenmore washer?
E5E indicates a communication problem between the main control board and the speed control board in your Kenmore washer. These two boards work together to control motor speed and cycle operation, and when they can no longer exchange signals properly, the washer stops and displays this code. The issue can stem from loose wiring, a damaged harness, or a faulty board.
Will resetting the washer clear the E5E code?
A power reset by unplugging the washer for a few minutes may temporarily clear the code, but if the underlying wiring or board problem remains, the E5E error will return as soon as the washer attempts to run a cycle. A reset is a useful first step to confirm whether the fault is persistent, but it does not fix the root cause.
How much does it cost to repair the E5E error on a Kenmore washer?
If the fix is simply reseating a connector or replacing a wiring harness, repair costs can range from minimal parts expense up to around $50 to $100 including labor. If a speed control board or main control board needs replacement, parts alone can range from $100 to $300 or more depending on the model, with additional labor costs if a technician is hired.
Can I fix the E5E error myself?
A homeowner or experienced DIYer can start by unplugging the washer, locating the wiring harness that connects the two control boards, and checking that all connectors are firmly seated. If connectors appear corroded or wiring is visibly damaged, those components can be replaced. However, if the boards themselves are faulty, board replacement can be complex and may be better handled by a technician.
Is it safe to use my Kenmore washer when the E5E code is displayed?
You should not attempt to run the washer while E5E is active. The communication failure between the control boards means the machine cannot properly regulate motor operation, which could lead to unpredictable behavior or further component damage. Keep the washer unplugged until the fault has been diagnosed and repaired.

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