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Error code reference

Kenmore Washer Error Code E5E

Communication problem between control board and speed control board.

Communication problem between control board and speed control board.

First step from the service manual

Refer to test (13) - Check wiring between control board and speed control board.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E5E means on a Kenmore washer

The E5E error code on a Kenmore washer indicates a communication failure between the main control board and the speed control board. The speed control board, sometimes referred to as the motor control board, is responsible for regulating motor speed and direction during the various wash, rinse, and spin cycles. The main control board sends commands to the speed control board via a dedicated communication circuit, and when that signal is lost, interrupted, or returns unexpected data, the washer halts operation and displays E5E.

The most common root causes involve the wiring harness that runs between the two boards. Connectors can work loose due to vibration over time, and individual wires within the harness can develop breaks, shorts, or corrosion at the pin terminals. A thorough inspection of the wiring, as outlined in test 13 of the diagnostic procedure, is the correct starting point before condemning either board.

If the wiring and connectors check out, the fault may lie within one of the boards themselves. A failed communication driver component on the main control board or a damaged receiving circuit on the speed control board can produce identical symptoms. Because the error specifically describes a two-way communication problem rather than a motor fault, it is important to isolate the wiring path completely before replacing any electronics, as board replacements represent the most costly repair option.

Source: manufacturer service documentation.

Common causes of E5E

  1. 01

    Loose or disconnected wiring harness connector

    Wiring / connection

    Vibration during spin cycles can cause the connector between the main control board and speed control board to work loose. Inspect both ends of the harness for connectors that are not fully seated and press them firmly until they click into place.

  2. 02

    Damaged or broken wiring harness

    Part replacement

    Individual wires in the harness can fray, break internally, or short against the cabinet. Visually inspect the harness along its full length and use a multimeter to check for continuity on each wire between the two boards.

  3. 03

    Corroded or burned connector pins

    Part replacement

    Moisture or heat can cause the pin terminals inside the wiring connectors to corrode or char, preventing a reliable signal. Look for discoloration, green oxidation, or melted plastic around the connector housing.

  4. 04

    Failed speed control board

    Part replacement

    If wiring checks out correctly, the speed control board itself may have a damaged communication circuit and can no longer receive or respond to signals from the main control board. This typically requires board replacement.

  5. 05

    Failed main control board

    Part replacement

    Less commonly, the main control board loses the ability to transmit communication signals to the speed control board. This is typically diagnosed after the wiring and speed control board have been ruled out as the source of the fault.

See the test procedure for each cause

Frequently asked questions about E5E

What does E5E mean on a Kenmore washer?
E5E indicates a communication problem between the main control board and the speed control board in your Kenmore washer. These two boards work together to control motor speed and cycle operation, and when they can no longer exchange signals properly, the washer stops and displays this code. The issue can stem from loose wiring, a damaged harness, or a faulty board.
Can I fix the E5E error myself?
A homeowner or experienced DIYer can start by unplugging the washer, locating the wiring harness that connects the two control boards, and checking that all connectors are firmly seated. If connectors appear corroded or wiring is visibly damaged, those components can be replaced. However, if the boards themselves are faulty, board replacement can be complex and may be better handled by a technician.
Will resetting the washer clear the E5E code?
A power reset by unplugging the washer for a few minutes may temporarily clear the code, but if the underlying wiring or board problem remains, the E5E error will return as soon as the washer attempts to run a cycle. A reset is a useful first step to confirm whether the fault is persistent, but it does not fix the root cause.
Is it safe to use my Kenmore washer when the E5E code is displayed?
You should not attempt to run the washer while E5E is active. The communication failure between the control boards means the machine cannot properly regulate motor operation, which could lead to unpredictable behavior or further component damage. Keep the washer unplugged until the fault has been diagnosed and repaired.
How much does it cost to repair the E5E error on a Kenmore washer?
If the fix is simply reseating a connector or replacing a wiring harness, repair costs can range from minimal parts expense up to around $50 to $100 including labor. If a speed control board or main control board needs replacement, parts alone can range from $100 to $300 or more depending on the model, with additional labor costs if a technician is hired.

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