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Error code reference

Kenmore Washer Error Code Lo

Control Lock is active; displayed when attempting to wake up a locked unit between cycles.

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What the Lo error code actually means

The "Lo" message means your washer's Control Lock is turned on, which is a child lock feature that prevents the buttons from working. Your washer is not broken. To fix it, press and hold the Add Steam button for 5 seconds and the controls will unlock.

Diagnostic procedure

The full Lo procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press and hold the Add Steam button for 5 seconds to unlock the controls.
More steps, wiring diagram references, and verified part numbers
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Most common causes of Lo

Ranked by how often they cause this code
  1. 1Control Lock intentionally activated
  2. 2Accidental button press activating lock
  3. 3Control lock state persisting after power interruption
  4. 4Stuck or unresponsive Add Steam button
  5. 5Faulty user interface control board or ribbon connection

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Questions people ask about Lo

What does Lo mean on a Kenmore washer?
Lo on a Kenmore washer means the Control Lock feature is active. This is a built-in panel lock that disables the control buttons to prevent unintended use. It is not an error or mechanical fault. The display appears when you try to interact with the washer while it is in a locked state.
Is it safe to use my Kenmore washer when it shows Lo?
The Lo display simply means the control panel is locked and the washer will not respond to button presses. There is no safety hazard associated with this status. The machine will not start or operate while locked, so there is no risk of unintended operation.
How much does it cost to repair a Kenmore washer stuck showing Lo?
If the Lo code is caused by an accidentally activated Control Lock, there is no repair cost at all since holding the Add Steam button resolves it. If a faulty control panel or interface board is preventing the unlock sequence from working, replacement parts and labor could range from roughly $100 to $350 or more depending on the specific components needed and local service rates.
How do I fix the Lo code on my Kenmore washer?
To clear the Lo display, press and hold the Add Steam button for 5 seconds. The control panel should unlock and return to normal operation. If the Lo display does not clear after holding the button, check whether the button is stuck or damaged, and consider inspecting the control panel connections.
Will unplugging my Kenmore washer reset the Lo code?
Unplugging the washer may not clear the Lo code because some Kenmore models retain the Control Lock state in the control board's memory after a power interruption. The correct method to clear Lo is to hold the Add Steam button for 5 seconds rather than cycling power to the unit.

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