Skip to main contentStart diagnosing nH on your Kenmore washer
What this code means
No water detected from install cycle or water supply issue; also indicates cold water detected from Hot inlet hose during Install Cycle (hot and cold hoses may be reversed).
First step from the service manual
Check that hot and cold inlet hoses are connected to the correct supply faucets; measure hot water temperature at nearby faucet (should be at least 120°F / 49°C).
Next steps: diagnose the root cause
1
Verify the error code is active
Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.
2
Get the full diagnostic procedure
Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.
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Access Kenmore washer service manuals, wiring schematics, exploded parts views, and error code references on MyPros+.