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Error code reference

Kenmore Washer Error Code nW

No Water

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What the nW error code actually means

Your Kenmore washer ran a setup check and could not detect any water coming in. This usually means the water hoses at the back of the machine are not connected, or the water supply valves on the wall have not been turned on. Simply connect the hoses and open the valves, then run the setup cycle again.

Diagnostic procedure

The full nW procedure

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1
First diagnostic step
Install hoses correctly and turn on water supply valves.
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Most common causes of nW

Ranked by how often they cause this code
  1. 1Water supply valves closed
  2. 2Inlet hoses not connected
  3. 3Kinked or pinched inlet hose
  4. 4Inlet hose washers missing or damaged
  5. 5Low or no household water pressure

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Questions people ask about nW

What does nW mean on a Kenmore washer?
The nW code stands for No Water and appears during the Install Cycle, a setup check the washer performs after installation. It means the machine attempted to detect incoming water and found none. The most common reasons are that the water supply valves behind the washer are still closed or the inlet hoses have not been connected. Opening the valves and securing the hose connections typically resolves it.
Will resetting the washer clear the nW code?
Simply resetting the washer will not permanently clear the nW code if the underlying water supply issue has not been resolved. The Install Cycle is designed to verify the water connection, so the code will return until water flow is successfully detected. Fix the hose connections and open the supply valves first, then complete the Install Cycle for the code to clear properly.
How much does it cost to fix the nW error on a Kenmore washer?
In most cases there is no cost at all, since the fix involves opening supply valves or securing hose connections that were simply missed during installation. If a hose or the rubber sealing washers inside the fittings need to be replaced, parts typically cost between $5 and $30 depending on hose length and quality. A service call to have a technician inspect and reconnect the hoses could range from $75 to $150 if you prefer professional assistance.
How do I fix the nW error on my Kenmore washer?
Start by checking that both the hot and cold inlet hoses are fully connected at the back of the washer and at the wall supply valves. Then open both shutoff valves completely by turning them counterclockwise. Also check for any kinks in the hoses that could be blocking flow. Once connections are confirmed and valves are open, run the Install Cycle again to clear the code.
Is the nW error on a Kenmore washer a safety concern?
The nW code is not a safety hazard. It is an installation check code that prevents the washer from operating without a confirmed water supply, which actually protects the machine from running dry. The washer will not advance to normal wash cycles until the Install Cycle completes successfully, so there is no risk of damage from ignoring it temporarily while troubleshooting the connection.

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